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CRM Articles

Which Software is Used in BPO?

Which Software is Used in BPO?
Learn more about how CRM and Contact Center software are used in BPO and see which tools and features you need for your customer service interactions.

How Do You Handle Customers?

How Do You Handle Customers?
Read more about how you can use CRM software to better handle customers and create a memorable customer experience while streamlining your operations.

What are the Disadvantages of CRM?

What are the Disadvantages of CRM?
As businesses adopt CRM technology, they only look at the bright side. Read the article to know about the downsides of CRM.

What is CRM and Benefits?

What is CRM and Benefits?
Learn about the benefits of CRM and discover more on the best ways to streamline business operations is by leveraging CRM technology.