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What’s New with Applicant Tracking?

Depending on how long you’ve been in the job force, you might have memories of stacks of printed CVs and stapler-induced blisters on your hands. Those days, of course, are long over and life is much, much easier for applicants—digitizing the process has made applying to job after job a nearly effortless process. Of course, since applying to fifty jobs is as simple as applying to ten now, recruiters have a Sisyphean task on their hands. Sorting through the deluge to find the best candidates to hire requires the best tools, and as a result applicant tracking system (ATS) software solutions are exploding!

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What is SIP Trunking?

SIP (Session Initiation Protocol) is a protocol for streaming communication, including voice, video, and other media in real time. There are multiple services and applications which can make use of this protocol, which is used to transmit information between multiple end points. What makes SIP particularly useful for businesses and other organizations is its flexibility, which is due, in part, to SIP trunking.

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What Contact Center Features NOT to Purchase

Contact center functionality is expanding rapidly. Whereas an inbound call center and an outbound one were typically two separate operations several years ago, you’ll almost never see a company that requires the use of both separate the two systems. There’s simply no need to, with today’s comprehensive contact center software and services. Speaking of services and software—SaaS (software as a service) has also taken the industry by storm, and that’s just the tip of the innovation iceberg.

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Video Conferencing and the Government

Everyone from individuals to enterprises is benefiting from the explosion of high quality, affordable video conferencing software and hardware options. The government is no different. Adopting video conferencing as a major communication channel. Here’s how video conferencing is revolutionizing government communication:

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Video Conferencing and the Customer Service Industry

Technological advances, falling hardware and software prices, and scalability of customer service applications for businesses of all sizes have made video conferencing more accessible for organizations. Many companies have implemented video conferencing in order to provide an alternative to in-person meetings for the purpose of interoffice communication, but that’s far from the only application for video conferencing.
Video conferencing can also be used to improve customer service outcomes. Here are nine ways in which this increasingly affordable technology can improve relationships between your company, organization, or business and its clients or customers.

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Train Employees Fast with Learning Management Software

Building a strong organization starts with recruiting the right talent. But hiring the best people isn’t the end of it—it’s only the beginning! Training new hires and assimilating them into your organization’s workflow is a vital part of the process.

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Top Trends in Medical Billing Software in 2017

If your organization depends on medical billing software in any capacity, it’s important to know how the medical billing software landscape is evolving… because it is, and quickly!

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Top Tips for Enjoying the Holiday Without Putting Your Business On Hold

Small-business owners, when was the last time you took a vacation? If you scoff at the very thought, if even the idea of setting your phone on silent to spend the day with your family for a holiday makes you anxious, this list is for you. You don’t have to live and breathe your business 24/7/365… with the right approach.

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Tops Trends in Social Media Marketing in 2017

Online, social networks have quickly amassed rabid users of their convenient, enjoyable platforms delivering social networking and entertainment. However, social media continues to evolve rapidly and, apart from its social connectivity roots, has recently transformed into a digital marketing force with great potential to connect with consumers in a more personal and impactful way.

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Top 7 Web Conferencing Features for a Successful Business

The successful expansion and growth of your business is largely dependent upon quality collaborations necessary both internally with your teams and employees and externally with leads, clients, or important business partners. Because collaboration and connection are so important for businesses to thrive, many companies are harnessing the connective powers of the internet for their online meeting purposes by using web conferencing.

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Auto Attendant Features Every Small Business Needs

One of the best features offered by the majority of VoIP providers (often at no additional charge for business accounts) is an auto attendant, or virtual receptionist. When you call a business or organization and are professionally greeted by a recording that aids you in reaching the correct person or department for your needs, you’re interacting with this incredibly useful tool.

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Top 5 Ways to Lead Your Team with Project Management Software

Project management software and collaboration tools have revolutionized the ways in which we do business. Teamwork on a whole different level is now possible—but only when project management solutions are used to their full potential. Here’s how you can do just that.

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Top 5 Project Management Software Tools

Project management software, in an age when we’re expected—nay, required—to collaborate seamlessly with our colleagues using the latest and greatest technology, is a must for any company, no matter how large or small. But that doesn’t mean that all project management software solutions are created equally.

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Top 5 Must-Have Phone System Features

One of the best things about making the switch from a traditional phone system to Voice over Internet Protocol (VoIP) is the list of features you’ll get to choose from. If you’re new to VoIP systems, you’ll be pleasantly surprised—maybe even astonished—at everything VoIP providers have to offer (especially since it’s typically lower priced than traditional phone services!).

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Top 5 Fleet Management Software Providers

Being in the right place at the right time is arguably one of the most important aspects of running a business of any kind. If you can’t provide your products and services to consumers when and where they want them, success of any type will be tough to come by—and you can kiss a competitive edge goodbye, if your rivals are performing better in that regard.

While this is an important aspect across the board, it’s even more critical for organizations and businesses with their own fleet to dispatch—that’s where fleet management software comes in.

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Top 5 Applicant Tracking Features

When you take a look at the various applicant tracking software solutions that are available, you’ll find that the top offerings are growing more and more feature-rich. That’s a great thing! However, it can also make decision-making difficult. We’ve compiled a list of the top five applicant tracking features we feel are the most critical. How you’ll weight each of these features will depend upon your organization’s own needs and culture.

This concise list is a great way to begin evaluating your choices for the applicant tracking system that’s right for you. Once you’ve made a short list of options that meets your needs in these five important areas, your decision-making process will be much more streamlined.

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Top 3 Reasons to Stop Using PBX

If you’re still using a PBX (private branch exchange) telephone system in your office—it’s time to stop.

You might be thinking, “if it’s not broken, why fix it?”

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Top 15 Business Intelligence Trends in 2016

In 2012, D.J. Patil and Thomas Davenport famously stated that being a “data scientist is the sexiest job of the 21st century.” Four years ago, that may have seemed like hyperbole. Today, it’s a readily accepted fact. Okay, maybe not the sexiest, but it’s definitely up there.

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Top 10 Social Media Marketing Companies

As the digital marketing field matures, new tools and new strategies are constantly emerging. Social media is more important than ever for online marketing, and your social media marketing strategy should be as streamlined and efficient as possible to keep up with the Joneses.

Of course, there are more digital marketing solutions, from agencies to analytics, available than ever before. We’re not going to talk agencies today. We’re going to talk about the tools you can put to work for your company to up your online marketing oomph.

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Top 10 High-Quality Video Conferencing Tools

 When you’re deciding on what video conferencing hardware to invest in, there are numerous considerations:

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