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6 Ways Video Conferencing Will Change by 2020

Video conferencing has undoubtedly changed how businesses communicate and collaborate. This is largely becuase these powerful, affordable video solutions provide tools allow for face-to-face interaction, without having to be in the same location. The benefits of video conferencing are immense, fr...

Video conferencing, though, isn’t finished with its evolution, and by 2020, we’re anticipating some big changes that will change video conferencing and offer companies even more benefits and tools. 

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5 HR Software Innovations That Are Improving Employee Engagement

Engagement is a business buzzword that’s gaining momentum across many aspects of business. Companies are putting more focus on creating an engaging, memorable, positive experience with customers to ensure that their journeys and experiences with a brand are exceptional and differentiating.&...

Likewise, many companies are taking this focus inward to improve the connection employees feel to their job and the company where they work. When employees are connected to their jobs and feel a sense of pride and accomplishment in the work they’re doing each day, engagement increases and w...

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How Does VoIP Impact Your Daily Business Workflow?

To support your teams, you must have a communication system in place that meets all your business needs and seamlessly facilitates all the collaboration that takes place to foster success in your business.

Business communication technology has evolved tremendously in recent years, and leverages the connective power of the internet to provide companies with robust communication services that are key to business growth. As a result, many companies are switching from their legacy landline phone system...

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4 Signs Your Business is Ready to Benefit from Supply Chain Software

If your business provides products and goods to retailer or customers directly, then an efficient supply chain is essential for the profitability and longevity of your company. If there are issues and inefficiencies at certain junctures in moving your products from point A to point B, then it can...

Supply Chain Management (SCM) software is growing quickly in business adoption, particularly as more and more businesses (running both small and large operations) realize the value of managing all the vital aspects of the supply chain in one powerful, centralized, and fully integrated solution.

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5 Most Influential Contact Center Trends and Business Benefits

While the overarching importance of customer service has been a main business component for decades, technology and customer savviness are changing the service industry as a whole- and creating a new set of customer expectations.

As a result, contact center solutions are becoming more advanced each year, and in 2019 and beyond, you can expect to see tools and features that are highly tailored to improving your customer journey from sales to service.

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How Big Does Your Business Need to Be for "Big Data"?

The concept of “Big Data” is often mistook my smaller companies as a business building component reserved only for large enterprises. While this was true in the not so distant past, innovations in cloud technology have changed the definitions of data access and analysis substantially.

As a result, data-driven decision-making is at the forefront of business trends. The availability of robust data analytics tools and technology makes it possible for companies of all sizes to better understand and leverage their data for insight and growth. Data is making it’s way into ever...

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AI 101

AI technology is becoming a strong force in the business software industry, and more applications of AI are surfacing as companies begin to embrace it in creative ways that enhance their existing software offerings. 

As a result, more businesses than ever before have access to powerful AI technology that can help automate, streamline, and enhance many aspects of business, from communication to lead gather and business intelligence. 

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Conversational AI and the Future of Customer Communications

The fact that robots are capable of attending to customer quandaries is an understatement. Here's how AI and its subset technologies are making it all happen.
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4 Ways AI is Redefining Enterprise Security

Artificial Intelligence (AI) isn’t necessarily a new technology, but it’s been perceived more as a work of futuristic science fiction than a mainstream approach to improving business operations. That is, until recently. In the past couple of years, AI has made a big appearance in main...

One of the industries that is leveraging AI heavily (and with much innovation) is Enterprise Security. The language and learning capabilities inherent in AI have been built into security suites to enhance protections and create new tools that defend against the very cyber threats that have been s...

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What is Time and Attendance Software?

Manually creating employee schedules, keeping track of hours worked, and handling time off requests can be challenging and error-prone for companies and confusing and frustrating for employees. However, modern Time and Attendance software can help you manage your staff’s time much more effi...

This resource will help you understand Time and Attendance software benefits and limitations and explain how this software can work as a stand-alone solution or as an integration with your existing Payroll or HR systems. 

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5 Things to Know About Making the Switch to VoIP in 2019

Business communication is paramount to your company’s success, no matter your size or industry. You should always make sure that you have all the best (and most relevant) phone systems tools and features at work in your company to thrive-which may mean it’s time for an upgrade in 2019...

If you’re considering implementing a new phone system or upgrading your existing communication tools, here are five key things you should know about making the switch to VoIP in 2019.

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Payroll Vs. HCM or HR Software

Employees are central to your company’s success, and a vital aspect of keeping your teams happy is ensuring that they’re paid for their work, correctly and on time each pay period. Managing employee payroll and benefits, and properly accounting for these important aspects of your b...

There are several different types of software available that can help streamline your payroll and other HR duties, including:

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How ERPs Help Streamline Increasingly Complex Construction Projects

The construction industry has long since demanded exclusive features in its ERP systems. What developments are taking place in order to accommodate this?
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6 CRM Trends to Embrace in 2019

As businesses aim to become more customer-centric, the field of CRM software has much to experiment with. What's in store for 2019? This article provides some valuable insights.
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The Most Notorious Cyber Attacks Of the Past Decade

From Yahoo! to NotPetya - so much happened in the cyberspace during the course of these 10 years. Here's a flashback.
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6 Advantages of Cloud ERP Solutions

Everything's being stored and operated in the Cloud - and so are today's leading ERP systems!
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Amazon’s ingenious supply chain management system – and a lesson or two we can all learn from it

Amassing billions of dollars in revenue, Amazon has set the benchmark for numerous aspects pertaining to business - with supply chain being one of them.
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