The past decade has seen voice communication over the internet (VoIP) become ubiquitous. From an early incubation with technologists and specialty applications, VoIP is now solidly mainstream. This wonderful development comes as a result of a multitude of providers hammering away on the technology until it has become reliable, supportable and affordable. Established as a viable alternative to traditional phone service, some of the advantages of VoIP for small business owners include:
The huge array of cool and useful things a computerized telephone system can do can make your small business look much larger than it is and enable your over-worked staff to do more without putting in 60 hour weeks.
Service providers offer flexible programs for incoming and outgoing traffic to regional, national or international end-points. With little or no up-front equipment cost, you select from a menu of features to match your business needs and only pay for what you use.
3) Manage it Yourself.
Whether it's your own hardware or you're contracting with a VoIP service provider, most of the routine provisioning and service work can be done by the in-house IT staff, even if you are the in-house IT staff.
Though it is never fun to replace a critical business service, knowing there are a hoard of companies, eager for your VoIP business, should be a comfort. If things don't work out with one provider, or a better deal is offered, it is possible to make a change without risking the business. Such was not the case just a few years back