As a Professional Services Organization (PSO), you know the importance of customer satisfaction. In fact, 47% of PSO leaders say managing changing customer expectations is their top challenge. That’s why many firms are engaging smarter project management technology, even before deals are signed, to ensure project profitability.
How are these leaders utilizing technology? Find out now.
In our newest infographic, based on the Aberdeen Group report, “The Rise of Customer-Centric Professional Services Automation: Aligning Sales, Resources, and Delivery,” you’ll learn:
• How PSO leaders are leveraging technology to drive success
• Customer-centric technologies PSO leaders find the most useful
• The overall business impact of consumer-centric technology
Learn how you can improve your customer service to increase your profitability. Download our newest infographic today.