Phone system buying mistakes can prove costly for any business. Unfortunately this hard lesson is learned too often as companies upgrade their phone systems. How to avoid these mistakes? We got advice from phone system managers and execs who were the forefront in remedying phone system disasters, and compiled their experience and learning into 10 lessons.

Don't repeat these mistakes! Consider these 10 hard-learned lessons all businesses should know, including:

   • Do not neglect scalability considerations
   • Do not ignore mobile VoIP
   • Do not overlook integration options
   • Do not underestimate customization needs

Learn from other's past disaster stories before buying a new office phone system!