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Clarizen Project Management Software

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Clarizen is a project management (PM) solution that comes in several versions suited to different industry verticals. This allows users to select the version that is the closest fit for their requirements and therefore obviate any need for workarounds and customization. 

Details

Clarizen is a project management (PM) solution that comes in several versions suited to different industry verticals. This allows users to select the version that is the closest fit for their requirements and therefore obviate any need for workarounds and customization. 

The solution is cloud based and looks at projects as three islands of activities—content, processes, and discussions. It looks to connect the three islands with workflows to ensure that projects are managed efficiently and smoothly. Even though multiple versions of the PM are available for different verticals, the solution can still be customized and configured to user-specific requirements.

Given that the solution caters to different verticals and has different payment plans, calculating the exact amount you will pay and the features that will be unlocked can be somewhat complex. The website, therefore, offers a payment FAQ to resolve questions and has a payment calculator to help businesses work out their exact payments. There are five versions of Clarizen that cater to the following verticals: 

  • Project Managers: The solution helps manage projects efficiently and eliminate chaos and uncertainty at work. It uses social communication tools to help participants collaborate better and speed up project execution.
  • IT Teams: The IT teams solution helps IT departments use their resources optimally and meet high pressure demands. It allows for prioritizing and scheduling and handles change requests and tracks issues that users may raise. Clarizen for IT teams also offers a project workspace where teams can collaborate with external consultants.
  • Professional Services: This solution, built for professional service firms, helps increase success rates and profitability by ensuring that all customers’ final work is delivered on time and within budget. Any ongoing issues are flagged early and resolved on time, allowing you to maintain a good working relationship with clients. 
  • Agile Development Teams: Built specifically for agile development teams, the Clarizen solution handles release plans, manages backlog data and bug resolution, and handles documentation efficiently. The management of incoming tickets and tasks is simplified, while the efficient and complete follow up with customers is ensured. Clarizen helps development teams deliver solutions within cost and to the required quality standards. 
  • Marketing: With Clarizen for marketing, even marketing professionals get the support they need to run a great campaign. 

 

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
API
  • Yes
  • No
Reporting & Analytics Features
  • Project KPI reports
  • Roadmap reports
  • Milestones reports
  • Timesheet reports
  • Tasks reports
  • Risk reports
  • Change requests reports
  • Issues/bugs reports
  • Best case/worst case estimates
  • Drill-down reports
  • Built-in BI reports
Project Tracking Features
  • Manage project scope
  • Scheduling
  • Time tracking
  • Milestone tracking
  • Percent-complete tracking
  • Status tracking
  • Gate review process
  • Expense tracking
Budget/Expense Management Features
  • Job costing
  • Cost aggregation
  • Resource use forecast
  • Set billing rates
  • Track billable hours
  • Expense tracking
  • Burn rate analysis
  • Integrated invoicing
Collaboration Features
  • Real-time data sharing
  • Shared dashboards
  • Shared schedules
  • Shared calendars
  • Group chat
  • Instant messaging
  • Video conferencing
  • Email integration
  • Convert task to email
Document Management Features
  • Content management system
  • Document annotation
  • Document version control
  • File sharing
Idea Management Features
  • None
  • Mind maps
  • Idea gathering templates
  • Polls/surveys
  • Idea to requirement template
Gantt Chart Features
  • None
  • Gantt charts
  • Dynamic Gantt charts
  • Allow multiple users in one chart
  • Allow multiple projects in one chart
  • Manage resource allocation within the chart
  • Embedded comments
  • Track changes
Bugs & Issues Tracking Features
  • Bug tracking
  • Issue tracking
  • Bug/issue log
  • Bug/issue prioritization
  • Escalation management
  • Bug/issue history
  • Code integration
  • Multiple workflows
  • Risk probability matrix
Change Request Management Features
  • Change requests management
  • Change requests log
  • Track change requests
  • Prioritize change requests
Resource Management Features
  • Resource allocation tool
  • Resource plan creation
  • Resource availability analysis
  • Resource constraint analysis
  • Resource workload analysis
  • Resource conflict analysis
  • Automated notifications to team members
Task Management Features
  • Schedule tasks
  • Assign tasks
  • Group tasks by project
  • Prioritize tasks
  • Recurring tasks
  • Task history
  • To-do lists
  • Task visualization tool
Testing and QA Features
  • Create test cases
  • Create test suites
  • Prioritize tests
  • Attach files and screenshots
  • Track test execution
  • Track changes
  • Test success reports
Agile Features
  • None
  • Agile methodology
  • Waterfall methodology
  • Scrum methodology
  • Burndown charts
  • Card view
  • Cycle time analytics
  • Kanban
  • Manage product backlog
  • User stories
  • Version control
Project Portfolio Management Features
  • None
  • Project Portfolio Management
  • Project Portfolio Optimization
  • Pipeline Management
  • Project Hierarchy
  • Cross Project Dependencies
Risk Management Features
  • None
  • Risk Management
  • Risk/Benefit Analyzer
  • Contigency Plan
Industry-Specific Project Management Software
  • General project management
  • IT project management
  • Construction project management
  • Marketing project management
  • Professional Services project management
  • Manufacturing project management
  • Agile project management
  • QA project management software
  • Portfolio project management
  • Project management software for Project Managers
  • Creative Agencies, Design Studio
Integrations
  • Box
  • Dropbox
  • Google Docs
  • ProofHQ
  • Jira
  • Sharepoint
  • Salesforce
  • Netsuite
  • QuickBooks

Pricing

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