Waiting Room Solutions - yes that is what the WRS in the name stands for - is an EMR solution that offers a refreshing take on EHR/EMR. Their research showed that a large number of EMR/EHR solutions were not successful simply because the system was an empty shell when sold to the client. Busy physicians just did not have the time to upload content into the system and as a result the solution continued to limp along, never really fulfilling its promise. With this insight, designers at WRS Health sell the system with 95% of all required data already keyed in. Sure, there is some customization required but this is preferable to keying in large quantities of data.
WRS Health EMR caters to 31 different specialties. As mentioned previously, 95% of the content required for each of these specialties is already pre-entered in the system so that the task of physicians is made much easier. Templates for each specialty and their sub-specialties are carefully defined so that throughput is faster and the quality of care is better. With each specialty requiring a different physical exam, different tests and medication, a lot of care and knowledge has gone into the creation of these templates.
The solution learns as physicians use it; it gathers knowledge from all the persons using it in a clinic and gets better as it accumulates more information. It picks up the preferred way clinicians chart and begins to provide predictive text and notes with time. While the clinic interface specialty-specific, it offers a centralized interface to administrators so that billing, inventory and administration are easy to manage.
WRS Health has four different configurations:
- Clinical - a basic package with EMR, networking, basic practice management, patient portal and marketing capabilities
- RCM & PM - this package essentially focuses on revenue cycle management (RCM) and practice management (PM) features
- Enterprise solution - includes all EHR, PM and RCM capability
- Enterprise Plus - includes the enterprise solution and a large bouquet of premium, value-added services
All solutions are completely cloud based. This means they can be accessed from anywhere using practically any device that supports a browser.