PanTerra - Streams

PanTerra - Streams

30 reviews

WH Score

9.2

Top PanTerra - Streams Features

What are the Best PanTerra - Streams Features?

Phone System Features

Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
Local Numbers
International Numbers
Toll-Free Numbers
Vanity Numbers
Softphone
Direct Inward Dialing (DID) Numbers

Call Management & Administration

Caller ID
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Back
Call Mute
Call Queue
Call Barge
Call Whisper
Call Assign
Call Flip
Voicemail
Emergency Calling
Automatic Call Distribution (ACD)
Presence Settings
Ring Groups
Auto Attendant
Find Me/Follow Me
Number Porting
Number Masking
Number Black/White List
Call Flow

Reporting & Analytics

Call Log Reports
Dashboard
Call Analytics
Quality Monitoring
Supervisor Reports
Call Monitoring
Lifetime Value (LTV) Reports

Recording

Call Recording

Conferencing Capabilities

Audio Conferencing
Video Conferencing
Streaming

Remote Support Features

Screen Sharing

Chat/IM Management

Group Chat
Private Chat

Supported Channels

Voice
Chat/IM
SMS
MMS
Email
Social Media

Collaboration Tools

Virtual Assistant

Customizable Items

Custom Reports

Drag-and-Drop Builders/Designers

Call Flow Designer

Workflow Automation

Task Automation
Email Automation
Workforce Automation
SMS Automation

Document Management

File Sharing

Third-Party Integrations

SmartBox

Microsoft 365

Microsoft Outlook
Microsoft Teams

Systems/Administrative

Agent Console
Administrator Console
Administrator Management
Centralized Console
Low-Code/No-Code Development

Identity and Access Management (IAM)

Role Based Access Control (RBAC)
Single Sign-On (SSO)
Multi-Factor Authentication (MFA)

PanTerra - Streams Top Features Related Review

J

Jamie

Reviewed on 1 October 2019

Reliable service with a very helpful support team

Pros

PanTerra is a very reliable VoIP system (no downtime or issues since we switched)
The voice quality is very good, nice an clear on every call
What I was most impressed by though is the service they provide
The support team is responsive and even helped us train our team.

Cons

Nothing I can think of at this point
Very happy with the system and service.

View All PanTerra - Streams Reviews

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