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AthenaHealth Practice Management Software

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Hospital administrators have to grapple with technical, legal, administrative and financial challenges on a daily basis. It helps if there is quality software that can take on these tasks and let administrators get on with thinking and planning. athenaCollector is designed to do just this. The solution is completely cloud based, meaning there is no requirement to set up servers and databases. Simply connecting a PC or a laptop to the Internet and logging in is sufficient.  The solution takes staff to-do lists to the next level by offering each staff member a dashboard where her tasks are clearly listed. This ensures no important work is ever missed.

Details

Hospital administrators have to grapple with technical, legal, administrative and financial challenges on a daily basis. It helps if there is quality software that can take on these tasks and let administrators get on with thinking and planning. athenaCollector is designed to do just this. The solution is completely cloud based, meaning there is no requirement to set up servers and databases. Simply connecting a PC or a laptop to the Internet and logging in is sufficient.  The solution takes staff to-do lists to the next level by offering each staff member a dashboard where her tasks are clearly listed. This ensures no important work is ever missed.

Details

athenaCollector is based in the cloud and has a user base of nearly 72,000 clinical practices. With access to the work culture and statistics of these individual practices, athenaCollector is able to benchmark practices based on the performance of other practices with the same specialties. It uses this data to tell its clients how they are performing in relation to their peers. Clients can then look for ways to become more competitive. In this manner, athenaCollector continuously helps its clients perform better. This is an unexpected bonus of using a cloud-based PM solution with such a large user base.

The PM solution has a five-stage workflow that starts from the time the patient schedules an appointment, and goes through till the patient checks out and a claim is generated.  The solution includes five key modules:

  • Medical billing to help clinics get paid faster
  • EHR – to ensure accurate and fast management of patient encounters
  • Patient communication and engagement modules that help reduce patient no-shows by as much as 8%
  • Seamless patient care to improve patient experience and loyalty
  • Epocrates – a clinical intelligence module that improves the quality of physician decisions

The solution is completely web based and runs in data centers. Users do not have to procure servers, firewalls or other complex equipment. There is no requirement to set up servers, databases or authentication systems, nor grapple with security issues. All of these are handled by the staff at athenahealth. 

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Targeted Users
  • Primary care (MDs, DOs)
  • Specialists (DC, OD, PT, PhD, LCSW, etc)
  • Small/private practices
  • Mid-sized to large practices
  • Inpatient care organizations (hospitals, etc)
  • Outpatient care providers
  • Single office
  • Multiple offices
  • Substance Abuse Agencies
  • Medicaid Waiver Providers
  • Medical Billing Centers
  • Outsourced Billing Services
Specialties
  • Allergy
  • Anesthesiology
  • Bariatric Surgery
  • Behavioral Health
  • Breast surgery
  • Cardiology
  • Chiropractic
  • Dentistry
  • Dermatology
  • Emergency medecine
  • Endocrinology
  • ENT
  • Family Medecine
  • Gastroenterology
  • General Surgery
  • Geriatrics
  • Hematology
  • Hospital
  • Infectious Disease
  • Internal Medecine
  • Long-Term Care
  • Nephrology
  • Neurology/Neurosurgery
  • Occupational Medecine
  • Oncology
  • Ophtalmology
  • Optometry
  • Orthopedics
  • Pathology
  • Pediatrics
  • Physical Therapy
  • Plastic Surgery
  • Podiatry
  • Psychiatry
  • Psychology
  • Pulmonology
  • Radiology
  • Rheumatology
  • Sleep Medecine
  • SurgiCenter
  • Urgent Care
  • Urology
  • Vascular Surgery
Integrated software suite
  • Stand-alone
  • EMR/EHR
  • Medical practice management
  • Medical billing
User Authentication
  • User authentification
  • Role-based access
  • Manage access permissions
Scheduling Features
  • Online Patient Scheduling
  • Physician Scheduling
  • Staff Scheduling
  • On-Call Scheduling
  • Facility Scheduling
  • Drag & Drop Scheduling
  • Multi-Resource Scheduling
  • Appointment Management
  • No-Show Tracking
  • Recurring Appointments
  • Appointment Reminders
  • Intelligent Waitlists
  • Check-In & Checkout
  • Notes
Deployment
  • Web-based
  • Installed (on-premise)
Patient Management Features
  • Patient Portal
  • Patient Medical History
  • Referral Management
  • Document Scanning
  • Document Storing
  • Insurance Information Details
  • Two-Way Communications
  • Patient Billing History
  • EHR/EMR Integration
  • Specialty-specific EHR/EMR
  • e-Prescrition and Refills
  • Lab Orders & Results
Medical Billing
  • Automatic Payment Posting
  • Explanation of Benefits (EOB)
  • Electronic Remittance Advice (ERAs)
  • Patient Statements
  • Copay Collection
  • Credit Card Processing
  • Online Bill Payment
  • Integrated Medical Codes
  • Integrated Coding Tool
  • EDI Rules Manager
Claim Management
  • Insurance Eligibility Verification
  • Claim Scrubbing
  • Claim Status Tracking
  • Electronic Claim Submission
  • Paper Claim Submission
  • Preferred Clearinghouse
  • e-Faxing
Reporting and Analytics
  • Administrative Reports
  • Financial Reports
  • RBRVS Reporting
  • Clinical Performance Reports
  • Staff Productivity
  • Payment Audits
  • A/R Reports
  • PQRS reporting
  • Meaningful Use Compliance Reports
Supported Devices
  • Desktop
  • Mobile
  • Tablet
  • iPad
  • Touchscreens
Certifications
  • Meaningful Use Certified
  • ONC-ATCB
  • CCHIT
  • EHNAC Accredited
  • Microsoft Gold Certification
  • Surescripts Certification
  • None
HIPAA Compliance
  • Yes
  • No
  • In process
System Compliance
  • Office of Inspector General (OIG) Compliance
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars

Pricing

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