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Vantage MAXvoice

  • Deployment:
  • Company Size: S M L
  • Features:
  • Platforms:
  • Pricing:

Vantage Maxvoice is an outright solution that keeps you connected with your customers. Its powerful network features helps you to create unlimited connection possibilities with your clients according to your business needs. Advanced communication and productivity are its key features.  It allows you to integrate with CRM and call center applications, add new features and users according to your choice taking communication to a new height. Starting in 2011 Vintage Maxvoice is a recognized solution in IP Telephony.

Details

Vantage Maxvoice is an outright solution that keeps you connected with your customers. Its powerful network features helps you to create unlimited connection possibilities with your clients according to your business needs. Advanced communication and productivity are its key features.  It allows you to integrate with CRM and call center applications, add new features and users according to your choice taking communication to a new height. Starting in 2011 Vintage Maxvoice is a recognized solution in IP Telephony.

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Vantage Maxvoice is a communication solution that combines voice, fax, voicemail and email all in one platform. MAXvoice is mobile compatible. Employees can use their mobile devices for work activities without giving out their personal number: the system will route the office call the mobile device, without any knowledge from the caller.

Vantage Maxvoice hosted phone service offers call recording and monitoring in real time. Call routing find the next best person if any member is not at his/her desk so customer gets answered in the shortest time. Moaxvoice includes the following standard features: DID (Direct Inward Dialing) with call path, Voicemail box, Unified Messaging, SIM (Simultaneous) Ring, Remote Office, Unlimited nationwide calling.

Maxvoice is delivered on the MAXcore platform, that allows to add users, extended functionality or integrate with CRM or Call Center applications. Maxvoice supports businesses of all sizes, from home offices t multi-site enterprises. 

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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