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RingCentral - Phone Systems

  • Deployment:
  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

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RingCentral "Work as One."

RingCentral has evolved over the years from a cloud PBX to a unified communication platform that wraps calling, video meetings, and messing with additional capabilities like inbound and outbound contact center, digital customer service, and robust reporting/analytics into one powerful system.

As employees gain the ability to work anywhere, from any device, we are able to simultaneously increase productivity and revenue while reducing costs. The result is a better experience for employees and customers. 

If you are growing and need a unified communications system that will expand the business across multimedia platforms, RingCentral Phone Systems is for you. Picking one of the best business VoIP programs means you and your employees can connect, whether they are a few feet or hundreds of miles away. When you choose the RingCentral Phone System, you are integrating your communication tools and upgrading to a higher level of secure and mobile product lines.

You will find below a detailed list of features for each of the following categories, available for a low monthly charge. Get additional phone numbers, Cloud hosted PBX services, phone services and devices, call management services, collaboration services, voicemail and greeting services, business SMS text messages, integration services, internet fax services, and mobility services.

If you need more minutes on your standard plan, then RingCentral Phone Systems has a reasonable monthly plan for you. These plans include local and international numbers as well as directory listings. You also get hosted PBX cloud services that include auto-receptionist, multi-level IVR (flexible phone menus to support employee calls and self-service access menus). Additional features include user templates, music on hold, extensions, dial by name directory, call monitoring, single sign on, secure VoIP (voice over internet telephony), caller ID, ring out, ring me, desk phones, conference phones, cordless phones, analog adapters, desktop apps, call forwarding, call screening, shared lines, video conferencing, online meetings, audio conferencing, voicemail, voicemail to email, and greetings. Get internet fax, Android and iOS mobility. Get unlimited text, mobile devices, cloud, Google Box, Drop Box Office, and Outlook. You can include Salesforce, Zendesk, and Desk integrations via additional service packages such as those included in the premium and enterprise packages. Each plan offers a thirty-day free trial period and charges by the users per month, starting at $24.99 for the standard package, which includes 1000 toll free minutes with the ability to hold online meetings with four people. Choose plans offering up to 10000 toll free minutes and 50 people per online meeting for $44.99 monthly with additional features not mentioned here.

Regardless of your business needs, RingCentral is there to help you secure your way into a mobile environment.

RingCentral Awards

2019 Gartner Magic Quadrant 

2019 Frost & Sullivan UCaaS RADAR

Features

Deployment
  • Hosted (Cloud)
  • On-Site (Premise)
  • Hybrid
Features
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • $-back Guarantee
Pricing Model
  • Monthly subscription per user
  • Yearly subscription per user
  • Metered per minute
  • Monthly site license
  • Yearly site license
  • Flat fee
  • Monthly subscription
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Target Company Size
  • Startup
  • Small-to-Medium Business
  • Enterprise
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
  • Account Manager
Mobile Apps Offered
  • None
  • iOS
  • Android
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
  • HD Video Conferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Compatible Operating System(s)
  • Windows
  • iOS
  • Linux
  • Mac
  • Android
Deployment
  • Hosted/Cloud
  • On-Premise
  • Mobile
Mobile friendly?
  • Yes
  • No
Price
  • 1 - Inexpensive
  • 2
  • 3 - Moderate
  • 4
  • 5 - Expensive
Features
  • 1 - Limited features
  • 2
  • 3 - Moderate
  • 4
  • 5 - Full featured

Pricing

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