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Phonebooth - Phone Systems

  • Deployment:
  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

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Details

Phonebooth provides data and voice communication services for small and medium-sized businesses. True to their words, for $20/month Phonebooth services include all the features SMBs need in a phone system, plus unlimited minutes: no hidden charges and no surprises.

Contrary to most VoIP providers, Phonebooth owns and operates on a nationwide all-IP network owned and maintained by Bandwidth.com, its parent company – Bandwidth.com Inc. As such Phonebooth doesn’t rely on third-party providers to deliver its VoIP services and is not subject to their potential outages or fluctuations in quality: Phonebooth can provide a much more reliable and stable service and if needed, they are responsible to fix any issues and keep the services up and running.

Phonebooth offers a free plan that includes 200 min/m (3 cents per additional minute), free local number, auto-attendant, “Find Me” routing, 50 voice mail transcriptions/month.

Phonebooth’s unlimited plan offers unlimited minutes and all the features you need to run your business professionally for $20/month/user. The business features include 2 free phone numbers, auto-attendants, conference calling, voice to text email transcriptions, call forwarding, unlimited groups (support, sales, etc) and 2 free bridges.

Key Features

  • Auto-attendant: This feature gives a professional presence to your business and automatically directs calls to the right department or individual. Auto-attendants are customizable, including a menu system and a dial-by-name option. There is no limit to the number of auto-attendant you can add
  • HD Voice Quality: Phonebooth offers HD voice quality.
  • Follow Me” call Routing: The “Find-Me, Follow-Me” feature makes sure you stay connected and never miss an important call. Calls can be routed to your cell phone, or to a colleague. One number can track you down where ever you are with a simple configuration in the user portal.
  • Web 2.0 Interface: Phonebooth phone system features can be manage through an intuitive and easy-to-use Web-based interface, with no IT knowledge.
  • Mobility: the system portal can be accessed from anywhere on any connected device.
  • Redundancy: Phonebooth uses a business grade architecture that offers several points of redundancy and provides a reliable service. The system is hosted in geographically-diverse data centers, and the server facilities are monitored around the clock for extra security.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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