Phonebooth

By Bandwidth.com, Inc.

Wheelhouse Score
2.51/5
Above Average
Rating
2.50/5
Average
Features
1.03/5
Average
Pricing
Economy

Phonebooth provides data and voice communication services for small and medium-sized businesses. True to their words, for $20/month Phonebooth services include all the features SMBs need in a phone system, plus unlimited minutes: no hidden charges and no surprises.

Overview

Phonebooth provides data and voice communication services for small and medium-sized businesses. True to their words, for $20/month Phonebooth services include all the features SMBs need in a phone system, plus unlimited minutes: no hidden charges and no surprises.

Contrary to most VoIP providers, Phonebooth owns and operates on a nationwide all-IP network owned and maintained by Bandwidth.com, its parent company – Bandwidth.com Inc. As such Phonebooth doesn’t rely on third-party providers to deliver its VoIP services and is not subject to their potential outages or fluctuations in quality: Phonebooth can provide a much more reliable and stable service and if needed, they are responsible to fix any issues and keep the services up and running.

Phonebooth offers a free plan that includes 200 min/m (3 cents per additional minute), free local number, auto-attendant, “Find Me” routing, 50 voice mail transcriptions/month.

Phonebooth’s unlimited plan offers unlimited minutes and all the features you need to run your business professionally for $20/month/user. The business features include 2 free phone numbers, auto-attendants, conference calling, voice to text email transcriptions, call forwarding, unlimited groups (support, sales, etc) and 2 free bridges.

Key Features

  • Auto-attendant: This feature gives a professional presence to your business and automatically directs calls to the right department or individual. Auto-attendants are customizable, including a menu system and a dial-by-name option. There is no limit to the number of auto-attendant you can add
  • HD Voice Quality: Phonebooth offers HD voice quality.
  • Follow Me” call Routing: The “Find-Me, Follow-Me” feature makes sure you stay connected and never miss an important call. Calls can be routed to your cell phone, or to a colleague. One number can track you down where ever you are with a simple configuration in the user portal.
  • Web 2.0 Interface: Phonebooth phone system features can be manage through an intuitive and easy-to-use Web-based interface, with no IT knowledge.
  • Mobility: the system portal can be accessed from anywhere on any connected device.
  • Redundancy: Phonebooth uses a business grade architecture that offers several points of redundancy and provides a reliable service. The system is hosted in geographically-diverse data centers, and the server facilities are monitored around the clock for extra security.

Packages

Phonebooth Pricing

  • Core VoIP Features
    • Unlimited Local Minutes
    • Voicemail Transcription
    • Voicemail-to-Email
    • Voicemail-to-Text
    • Auto-Attendant (Unlimited)
    • HD Voice
    • Find-Me/Follow-Me
    • Polycom Phones - Business Phones (Not Included)
    • 2 Phone Numbers (Additional: $1/Month)
    • Unlimited Long Distance Minutes
    • 2 Free Bridges
    • Yealink Phones - Business Phones (Not Included)
  • Call Management and Administration Features
    • User Groups
    • User Interface / Account Manager
  • Team Collaboration Features
    • Conference Calling
  • After-Sales Service
    • 24/7 Support
    • Support Tickets
    • User Manuals
    • US-Based Support
    • Forum/Community
  • Service Level Agreement

Media

Pricing

Request a custom quote for your business

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