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Nextiva - Phone Systems

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  • Deployment:
  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

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Details

Nextiva offers customers a large variety of phone services connecting businesses large and small throughout the world. Enjoy monthly packages like the Business VoIP plan for one low fee of $19.95 or take advantage of their PBX/SIP Trunking services for a low $14.95 monthly cost. It is never too late to get a quote on Nextiva’s call center options, to improve customer service levels as you increase sales and customer retention rates. Nextiva offers Unified Communications that include Cloud based VoIP services, allowing for flexible mobility in day-to-day operations.

Obtain all the products and services you need to run a highly communicative company while keeping upgrades and maintenances in the provider’s capable hands. You can take advantage of plans based on your business size and needs. Choose a Cloud PBX (private based exchange - that transitions internal phone lines to outside lines), free number porting, advanced call management, unlimited calling, free local number, free toll free number, voicemail to email, unlimited virtual faxing, shared call appearance, HD music on hold and add voicemail to text for only $2.95/line per month. These are all basic options included in any monthly plan, while additional options like Conference Bridge and mobile applications are available for a slightly higher monthly cost.  There are additional packages with even more benefits available.

Nextiva not only offers its customers sip trunking and PBX phone systems but also the best VoIP (voice over internet protocol) for business needs. You can also obtain some of the best office phone systems on the market. Choose from Cisco, Panasonic, Polycom, or Yealink products and services right through your Nextiva provider. You can also take advantage of Nextiva VoIP app features that provide instant messaging services, voice calling, video collaboration technologies, chat rooms, directories, call controls and cloud syncing services. No matter what your communication needs are, they can be met with Nextiva’s optional package plans. 

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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