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Windstream Enterprise (Formerly Broadview Networks Phone) Phone Systems Software

  • Deployment:
  • Company Size: S M L
  • Features:
  • Platforms:
  • Pricing:

Broadview Networks and Windstream have joined forces to become the leading nationwide UCaaS provider. The merging of our two companies combines Broadview’s secure, award-winning, unified communications solution,and more than a decade of UCaaS expertise, with Windstream's extensive portfolio of communications services and expansive nationwide footprint.

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Details

Broadview Networks and Windstream have joined forces to become the leading nationwide UCaaS provider. The merging of our two companies combines Broadview’s secure, award-winning, unified communications solution,and more than a decade of UCaaS expertise, with Windstream's extensive portfolio of communications services and expansive nationwide footprint.

Solution Features

  • Manage from Anywhere: With the mobile-compatible MyOfficeSuite portal, it is possible to access the solution from anywhere for both end users and admins.
  • Empowers Employees: Employees can convert any phone to their office phone and perform their functions with ease without having to depend on IT support.
  • Dual Ringing: OfficeSuite enables dual ringing on both office phone and cell phone. This allows users to be more mobile.
  • Microsoft Outlook: The solution is integrated with Microsoft Outlook, allowing employees to make calls directly from the contact list in Outlook.
  • Voicemail: Voicemail can be delivered to any device and can be verified from anywhere.
  • Call Routing: OfficeSuite has unlimited auto attendants, ensuring that calls are routed to the right place. Also, using the multiple routing options, calls can be sent to voicemail, a co-worker, an auto attendant, or any other location or phone.
  • Greater Collaboration: OfficeSuite offers high-quality conference calls with anyone from anywhere. It is possible to share documents, discuss and collaborate better without having to resort to face-to-face meetings.

These are but a few of the features of OfficeSuite; it is much more comprehensive and can help in making communications much easier for businesses.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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