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Broadview Networks

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Broadview Networks is a leading provider of cutting-edge communication services for businesses in the United States.  Started in 1996 as a regional telecom solutions provider, Broadview Networks has grown to become a national provider of cloud-based telecom solutions. The company provides hosted VoIP services along with hosted PBX VoIP to businesses. Broadview Networks’ OfficeSuite VoIP is dependable and feature rich, thus providing its users with a wide range of benefits. The VoIP system ensures high call quality and is incredibly easy to use, leading to improved productivity and communications efficiency.

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Broadview Networks is a leading provider of cutting-edge communication services for businesses in the United States.  Started in 1996 as a regional telecom solutions provider, Broadview Networks has grown to become a national provider of cloud-based telecom solutions. The company provides hosted VoIP services along with hosted PBX VoIP to businesses. Broadview Networks’ OfficeSuite VoIP is dependable and feature rich, thus providing its users with a wide range of benefits. The VoIP system ensures high call quality and is incredibly easy to use, leading to improved productivity and communications efficiency.

Broadview Networks OfficeSuite business phone solutions is an end-to-end phone system with a wide range of features such as voicemail, crystal clear calls, HD video, fax to email, web and audio conferencing and many more.

Solution Features

  • Manage from Anywhere: With the mobile-compatible MyOfficeSuite portal, it is possible to access the solution from anywhere for both end users and admins.
  • Empowers Employees: Employees can convert any phone to their office phone and perform their functions with ease without having to depend on IT support.
  • Dual Ringing: OfficeSuite enables dual ringing on both office phone and cell phone. This allows users to be more mobile.
  • Microsoft Outlook: The solution is integrated with Microsoft Outlook, allowing employees to make calls directly from the contact list in Outlook.
  • Voicemail: Voicemail can be delivered to any device and can be verified from anywhere.
  • Call Routing: OfficeSuite has unlimited auto attendants, ensuring that calls are routed to the right place. Also, using the multiple routing options, calls can be sent to voicemail, a co-worker, an auto attendant, or any other location or phone.
  • Greater Collaboration: OfficeSuite offers high-quality conference calls with anyone from anywhere. It is possible to share documents, discuss and collaborate better without having to resort to face-to-face meetings.

These are but a few of the features of OfficeSuite; it is much more comprehensive and can help in making communications much easier for businesses.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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