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Allworx - Phone Systems

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  • Deployment:
  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

Details

Unlike many competing systems, Allworx gives you plenty of choice in telephone technology. It can support analog and VoIP lines in any combination, meaning that you can adapt new technologies at once, or gradually. This way you have the freedom to implement the solution at your own pace, without compromising your budget.

Allworx provides communications systems that integrate technology in three core business operations - full telephone system functions, a robust system data network, and resources that substantially increase productivity while reducing monthly costs.

The company has integrated communication solutions that shatter pre-established pricing rules, functionality ranges and ease of use criteria. The Allworx product family eliminates the sacrifices that companies have had to make in their transition to VoiP technology by trying to avoid the elimination of any traditional phone features.

Key features include:                                       

  • Remote IP phones connect from anywhere
  • Routing calls from multiple phones,
  • Unlimited cell phone attempts without limits
  • Each user has seven unique settings of presence with 7 singular voice mail greetings
  • Robust voice mail (8 or 16 ports) is included with each server
  • Unified Messaging - Voicemail to email in a single mailbox input
  • Automated attendant
  • Notification type SMS text messages to email voice
  • My Allworx Manager - extensive and comprehensive self-management tool
  • The SIP trunk lines to appear as regular easy access
  • Emergency 911 Alert
  • Includes benefits like Caller ID, ANI, DNIS, DID (when provided by the telephone)
  • Deployment of incoming and outgoing calls, trunk, status of mobile for all users - including multiple remote sites and users
  • IP PBX with multiple functions
  • Multi-site Integration

The Allworx system analog network for VoIP and PC provides a complete set of features designed exclusively for small and medium enterprises. Moreover, Allworx offers the largest list of VoIP functions in its class, which includes service while using analog connections and VoIP to make the transition to the new technology.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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