Alliance Phones-logo

Alliance Phones - Phone Systems

(2)
  • Deployment:
  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

Media

Details

The US-based business VoIP provider Alliance Phones is the most easy-to-use Business VoIP Provider. The phone is easy to set-up and use, providing small and medium-sized companies, communities and call centers with IP telephony solutions.

The Phone supports a number of platforms such as Android, iOS, Windows and Mac. All phones come preconfigured and don't require any additional installation.

The phone offerings include Cisco SPA 2102 Phone Adapter with Router, Polycom SoundPoint IP 321 Small Business IP phone, 2, 3, 4 and 5 line Business IP phones, Polycom SoundPoint IP 335 Small Business IP phone, Cisco SPA 504G 4-Line Small Business IP Phone, Cisco SPA 525G 5-Line Small Business IP phones, Polycom SoundPoint IP 550 IP phone and Polycom Soundstation IP 6000 Conference Phone.

You can sign up for a free demo and gets unlimited free calling for 30 days. Alliance offers three plans to suit your specific business needs:

  • Easy Plan: This plan is suitable for 1 to 3 users and provides features such as unlimited minutes, rich PBX, no initial setup, and a monthly contract.
  • Simplicity Plus: This plan is suitable for 4 to 20 users and offers unlimited minutes, rich PBX, no initial setup, and a monthly contract.
  • Effortless Plus: This plan is suitable for 100+ users and delivers the same functionality as that of Simplicity Plus.

The additional features included in every plan are:

  • Quick and simple installation
  • Easy Integration between your phones & your business system
  • Unlimited and Free Auto Attendants
  • Conference Calls
  • Online Fax
  • Call Queuing
  • Call Recording
  • Epic Support
  • Extensions & Voicemail
  • Music/Message on Hold
  • Cloud Contact Management
  • Integration with Microsoft Outlook, Filemakes and SugarCRM
  • Unlimited Plans apply to the United States and Canada only
  • Porting Phone Numbers $15/number

Alliance owns and sells technology they own. This makes it easier to troubleshoot and perform upgrades and maintenance on their own schedule for small business clients.

Features

Deployment
  • Hosted (Cloud)
  • On-Site (Premise)
  • Hybrid
Features
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • $-back Guarantee
Pricing Model
  • Monthly subscription per user
  • Yearly subscription per user
  • Metered per minute
  • Monthly site license
  • Yearly site license
  • Flat fee
  • Monthly subscription
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Target Company Size
  • Startup
  • Small-to-Medium Business
  • Enterprise
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
  • Account Manager
Mobile Apps Offered
  • None
  • iOS
  • Android
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
  • HD Video Conferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Compatible Operating System(s)
  • Windows
  • iOS
  • Linux
  • Mac
  • Android
Deployment
  • Hosted/Cloud
  • On-Premise
  • Mobile
Mobile friendly?
  • Yes
  • No
Price
  • 1 - Inexpensive
  • 2
  • 3 - Moderate
  • 4
  • 5 - Expensive
Features
  • 1 - Limited features
  • 2
  • 3 - Moderate
  • 4
  • 5 - Full featured

Pricing

Request a custom quote for your business

Get Pricing

Recommended Articles

Cloud Software Must-Haves for SMBs

Cloud software solutions boast an array of small business benefits. But how do you know which solutions will have the...

VoIP vs. UCaaS

In the midst of a global pandemic, communication is more valuable than ever. With many businesses forced to transitio...

How the Cloud Protects Businesses in Times of Global Crisis

Cloud-based business software and systems offer many advantages, such as cost-savings, modern online features, and ov...

A Quick Move to the Cloud Could Save Your Business

In the wake of the COVID-19 pandemic impacting people and businesses worldwide, many companies are in a state of unce...

Mental Health Checklist for Businesses Living Through Coronavirus

Stress levels tend to rise during times of crisis, and you’re probably starting to feel the strain that the fea...

VoIP Security Tips

Growing business adoption of cloud-based software systems is driving the need for more enhanced and sophisticated sec...

5G Is Going Mainstream in 2020

5G has created a big buzz in the mobile and business communities over the past couple of years, leaning on the messag...

Business Communication Disruptors in 2020

Excellent communication is (and has always been) a critical component to establishing and growing a lucrative company...

The Changing Landscape of Business Communications

Like a grapevine supported by a stout tree, the growth of business relies heavily on the advancement of technology, w...

VoIP Tips and Upgrades for Your Busy Holiday Sales Season

If your business experiences a huge rise in sales during the holidays, then you know that thoroughly preparing for th...

8 VoIP Tools that Benefit Mid-Sized Companies

Business adoption of VoIP solutions is growing quickly, making VoIP the new standard in business phone communications...

Enterprise Phone Systems: VoIP Vs. IP-PBX

An enterprise company has complex communication needs, and when you’re looking for a solution to power all your...

Loading Reviews..