Wheelhouse Score
3.58/5
Above Average
Rating
3.85/5
Above Average
Features
3.90/5
Above Average
Pricing
Lower-Cost

The CareCloud Revenue Cycle Management system is a cloud-based solution that is built with the specific aim of letting medical practices focus on their patients rather than on payments. The ideology behind the solution is to prevent any denials from occurring in the first place, rather than correcti...

Overview

The CareCloud Revenue Cycle Management system is a cloud-based solution that is built with the specific aim of letting medical practices focus on their patients rather than on payments. The ideology behind the solution is to prevent any denials from occurring in the first place, rather than correcting them and re-submitting. This philosophy is evident in the CareCloud CollectiveIQ platform, which has a very large number of billing rules embedded in the solution to trap errors in claims before they leave the practice. This approach minimizes administrative costs and improves collections. 

Details

CareCloud Concierge is a complete revenue management solution that lets medical practices get on with their primary tasks and leave the billing and claim management to experts. The solution works with real-time analytics and artificial intelligence to generate bills that are clean and have a very high probability of getting cleared the first time around. Being a cloud-based solution, CareCloud Concierge is kept updated with great regularity and reduces a large part of the administrative burden on the practice.

Every client practice gets a dedicated client manager who will work to ensure personalized service and advice to improve performance and profitability. The client manager is also a single point of contact for any query related to CareCloud or to any aspect of billing and claim management.

The billing staff at CareCloud are focused on just one aspect of your business – billing and claims management. They are experts at analyzing claims and why they could be denied. Working with the CareCloud CollectiveIQ intelligence platform, they catch errors in claims before the claim has left the practice. Correction at this stage costs the least and has the smallest impact on the time taken for a successful reimbursement.

Since CareCloud is totally cloud based, set up and installation is simplicity itself. There is no requirement to procure servers or any complex software. The solution runs in a data center and users only require a PC / laptop / tablet or smartphone that can connect to the Internet.   

Packages

CareCloud Concierge

  • Service Terms Offered
    • Month-to-Month Option
    • Customizable Plans
    • Reduced Price for Multiple Users
  • Patient Management Features
    • Patient Portal
    • e-Prescribing and Refills
    • Patient Medical History
    • Insurance Information Details
    • Coverage Verification
    • Patient Payment History
    • Drug Interaction and Allergies
  • Medical Billing Codes
    • ICD-9
    • ICD-10
    • CPT Codes
    • DRG Medicare Codes
    • HCPCS Codes
    • ASA Codes
  • Supported Devices
    • Mobile
    • Tablet
    • Touchscreens
    • Desktop
    • iPad
  • User Authentication
    • User authentification
    • Role-based access
    • Manage access permissions
  • Document Management
    • Medical Record Management
    • EHR/EMR Integration
    • Patient Statements
    • Patient Invoices
    • Consultation Report Integration
    • Lab Reports
  • Billing Features
    • Collection Letters
    • EDI Rules Manager
    • Payment Reminders
    • Billing Estimates
    • Automatic Payment Posting
    • Assignment of Benefits (AOB)
    • Applied to Deductible (ATD)
    • Ambulatory Payment Classification (APC)
    • Electronic Remittance Advice (ERAs)
    • Online Bill Payment
    • Credit Card Processing
  • Specialties
    • Cardiology
    • Family Medicine
    • Gastroenterology
    • Internal Medicine
    • Neurology/Neurosurgery
    • Orthopedics
    • Pulmonology
    • Urology
  • System Compliance
    • Office of Inspector General (OIG) Compliance
  • Support Features
    • Tutorials
    • Telephone Support
    • Email Support
    • 24/7 Support
    • Online Chat
    • Forum
    • In-Person Training
    • Social Media
    • Knowledge Base
  • Integrated software suite
    • EMR/EHR
    • Medical billing
    • Medical practice management
    • EHR Integration Packages
  • Reporting
    • Payer Performance Reports
    • Financial Reports
    • Payments Reporting
    • A/R Reports
    • Revenue Reports
  • Certifications
    • ONC-ATCB
    • CCHIT
    • Meaningful Use Certified
    • EHNAC Accredited
  • HIPAA Compliance
    • Yes
  • Scheduling Features
    • Online Patient Scheduling
    • Physician Scheduling
    • Staff Scheduling
    • On-Call Scheduling
    • Facility Scheduling
    • Drag & Drop Scheduling
    • Appointment Management
    • Recurring Appointments
    • Appointment Reminders
    • Intelligent Waitlists
    • Check-In & Checkout
    • Secure messaging
  • Claim Management Features
    • Paper Claim Submission
    • Claim Scrubbing
    • Claim Processing
    • Claim Follow-up
    • Insurance Eligibility Verification
    • Denied Claims Management
    • Integrated Claims Correction
    • Claim Status Tracking
    • Preferred Clearinghouse
    • Electronic Claim Submission
  • Targeted Users
    • Medical Billing Centers
    • Outsourced Billing Services
    • Primary care (MDs, DOs)
    • Small/private practices
    • Mid-sized to large practices
    • Inpatient care organizations (hospitals, etc)
    • Single office
    • Outpatient care providers
    • Substance Abuse Agencies
    • Medicaid Waiver Providers
  • Deployment
    • Web-based

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Pricing

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