ServiceWise
ServiceWise
0 reviews
WH Score
6.9

ServiceWise Overview

What is ServiceWise?

ServiceWise provides customizable tools that can be used to run and manage an internal helpdesk and also offers features and capabilities that support internal helpdesk and IT Service Management (ITSM) solutions.

Whether your company is an SMB or a large enterprise, ServiceWise gives you the ability to build automations into your IT service with features like:

  • Customizable workflows
  • Email notifications
  • Process management
  • Advanced search
  • Knowledgebase
  • And more…

ServiceWise can be scaled alongside your business needs and growth plans and provide everything needed to manage problems, changes, and configurations.


Company:TechExcel, Inc.
Platforms:

ServiceWise Pricing


ServiceWise - IT Helpdesk
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ServiceWise Pricing Details

ServiceWise Key Features


Helpdesk Features
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Transfer
  • Ticket Merge
  • Ticket Split
  • Ticket Lifecycle Management
Supported Channels
  • Voice
  • Chat/IM
  • SMS
  • Email
Document Management
  • File Attachments
  • Contract Lifecycle Management
ServiceWise Features Details

ServiceWise Media


Videos

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