Fleet management software has become a must-have for any company that deploys a fleet of vehicles. This guide will provide insight and tools for selecting the best Fleet Management solution for your company.
While needs may vary by business (and by industry), there are certain features that will benefit all fleet businesses, including:
Implementing a Fleet Management solution in your business can generate many key benefits, including:
Business trends and software trends have a symbiotic relationship much of the time, innovation in one area always drives change in the other. To stay current and competitive in your industry by embracing all the best tools for your business, you should regularly study trends surrounding the software solutions you use in your company.
Here’s what’s trending in Fleet Management software in 2021.
Before you select your Fleet Management solution, it is a great idea to make a list of the specific business needs that are driving your decision to implement a new system or upgrade your existing one. Thinking about the manual data barriers or customer-related issues that may be holding your business back will help you gain insight into just how different Fleet Management solutions will best fulfill your needs and help you meet your goals.
Purchasing a fleet management software solution is a major decision. Before you sign a contract, take stock of your needs by asking some basic questions. These questions will help you to determine what you need in a fleet management software solution.
Questions to Ask to Guide Your Review
After you’ve conducted a complete review of your business needs and have a strong understanding of your Fleet Management requirements, it is important to figure out the budget you can allocate toward purchasing or upgrading your system.
Using the list you prepared while reviewing your business needs, you can determine how much value will be created by your Fleet Management system, and prepare your budget accordingly.
Need help building your budget? Get pricing from leading Fleet Management vendors now!
Fleet Management vendors typically offer an array of different technologies and deployment methods to best meet the size, budget, and needs of your company. The market for this software is robust, featuring solutions for a wide range of businesses and needs. Here are the basic categories of fleet management software.
Software as a Service (SaaS)
As in other software applications, SaaS solutions are becoming standard for fleet management. Web-based software offers numerous benefits, including low overhead and maintenance costs. Other perks include the ability to access software remotely, built-in data backups, and mobile access-all of which are particularly important for fleet management.
One important distinction between fleet tracking systems is the means by which GPS data is transmitted. A cellular tracking system uses cellular transmissions. Although this option tends to be less expensive than alternatives, it is more limited in terms of providing up to the minute information. Typically, users pay a monthly fee. Cellular tracking is a good option for smaller fleets.
Passive wireless tracking systems work in a similar manner to cellular tracking. These systems operate by recording data on hardware within an individual vehicle. Traditionally this method does not provide real-time tracking, although this has been changing as of late. Passive wireless tracking requires investment in additional hardware, but not a monthly fee. This is also a cost-effective option for smaller fleets.
Satellite transmission allows users to receive up to the minute location tracking for all vehicles. Typically, satellite tracking comes with monthly fees.
Specialized Use Solutions
Given the wide range of businesses that utilize fleet management software, a number of solutions cater to specific needs. These include third-party logistics firms, for-hire carriers, local delivery services, and taxi services, among others.
As you meet with various Fleet Management vendors that you’re interested in working with, you should do some due diligence in researching their reputation before you commit to purchasing their services. Some of the key things you should look for in your perfect Fleet Management vendor are prominence, reviews, and support.
Industry prominence and popularity
While you should not choose a vendor based on popularity alone, a vendor’s standing in the industry can signal what you can expect from their services. Make sure that the provider you select has prominence in the industry and is popular among other companies with similar needs as yours.
Reviews from current or past system users
One of the best ways you can easily research a Fleet Management vendor you’re considering is to look for reviews given by current or past users. Reviews from current companies using the software can give you great insight into how the provider treats customers and how companies value their services and features. Past reviews can establish a history of service values and give you a snapshot into how the provider handles business over time as well.
System Support Offered
Support is a vital component that all vendors will offer. However, the types and degree of support will vary from provider to provider, so make sure you know what level of support your team will need, and then ensure your selected vendor can easily fulfil those support needs.
Once you have a firm grasp on all the things you need and want from your Fleet Management solution, and understand what you must invest, then you can begin researching and comparing vendors.
There are many excellent Fleet Management providers on the market, and you’ll undoubtedly be able to find your perfect system if you take a bit of time to really look into what each vendor offers and compare your top choices against one another to determine which is best for you and your business. As you compare your options, make sure to keep your list of key business needs and required features handy so you can reference them and keep yourself on track as you absorb all of the information and create a short list of viable options.
Once you’ve created a short list of three to five Fleet Management solutions that you’re interested in implementing, it’s important to take your preparation and research one step further and get in touch with each vendor. Most providers will happily set up meetings to discuss your needs and requirements and can demonstrate all the key features for you.
Before you participate in a meeting or demo with vendor, make sure that you refresh your memory on all your business and feature needs. It is also a great idea to provide your lists to the vendor prior to meeting, so they can put together the custom options and pricing they have available that will meet your needs. This will make your time much more efficient, and also give the vendor a clear understanding of exactly what you require.