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Infor ERP Software

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  • Features:
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Infor is a well-established software solutions provider that has over the past grown to be a formidable player in the Enterprise Resource Planning (ERP) software market. The company offers full set applications that range from ERP to EAM ( Enterprise Asset Management). It also provides Product Life-Cycle Management (PLM) to workforce management. The company has in its acquisition about 30 software companies. This gives it a strong products portfolio with high-profile customers. Infor has introduced Infor10 ION ERP Suite. It is a middleware technology that link Infor applications. All their products are branded using the same prefix.

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Details

Infor is a well-established software solutions provider that has over the past grown to be a formidable player in the Enterprise Resource Planning (ERP) software market. The company offers full set applications that range from ERP to EAM ( Enterprise Asset Management). It also provides Product Life-Cycle Management (PLM) to workforce management. The company has in its acquisition about 30 software companies. This gives it a strong products portfolio with high-profile customers. Infor has introduced Infor10 ION ERP Suite. It is a middleware technology that link Infor applications. All their products are branded using the same prefix.

Highlights

  • The primary Enterprise Resource Planning (ERP) products include:-
  • Infor10 ERP Enterprise
  • Lawson M3 ERP Enterprise.
  • Infor10 ERP Business
  • Infor10 ERP Express
  • Infor10 ERP Process Business

At first glance, the products look similar. Each of them offers typical ERP capabilities. On closer inspection, it is noticeable that the products have unique functionalities used by different industries and manufacturers. For instance:-

  • The Infor10 ERP Process Business is designed specifically for process manufacturers. This might include chemical, food, beverage and pharmaceutical manufacturers.
  • The Infor10 ERP Express is targeted towards discrete manufacturers in aerospace, defense, automotive, and machinery manufacturers.  
  • Infor also offers Enterprise Asset Management (EAM) software to organizations that track financial, and maintenance information of assets and buildings. The products include Infor10 EAM Enterprise, Infor10 EAM Business, Infor10 EAM (MP2), Infor10 EAM Asset Sustainability. Each is aimed at a particular size of an organization except the Sustainability product.  For instance Infor, 10 EAM targets large enterprises. It is used mainly by 60% of Fortune 500.
  • Infor10 EAM Business targets small, and mid-sized organizations. EAM Asset Sustainability has capabilities to track energy-efficiency and environmental impact with specifications to buildings.
  • Infor ERP is reasonably priced, and also user-friendly. This provides good customer support before, during and after ERP implementation. It assists in improving financial capabilities such as cash management and budgeting.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Industry
  • Advertising/Marketing
  • Automotive
  • Agriculture/Forestry
  • Business Services
  • Consulting
  • Distribution
  • Entertainment
  • Education
  • Engineering/Construction
  • Financial
  • Food and Beverage
  • Government-Federal
  • Government-State and Local
  • Healthcare/Medical
  • Health Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Non-profit
  • Real-Estate
  • Restaurants
  • Retail
  • Salon & Spa
  • Student/Retired/Non-Business
  • Transportation/Shipping
  • Technology
  • Telecommunications
  • Utilities
  • Warehousing
  • Other
Project Management Features
  • Planning and Scheduling
  • Project Integration
  • Risk management
  • Quality Control
  • Communication
  • HR management
  • Estimating and Costing
Manufacturing Control Features
  • Manage Engineering Workflow
  • Material Management
  • Work Orders
  • Product Lifecycle Management
  • Scheduling
  • Quality Control
  • Labor and Costing
  • Multiple Location Management
Document Control Features
  • Document Management & Version Control
  • Documentation Quality
  • Document Publishing and Revocation
  • Document Security
Plant Maintenance
  • Scheduled Maintenance
  • Preventive Maintenance
  • Field service maintenance
Financial Management Features
  • Multiple Currency Operations
  • eCommerce Integration
  • General Ledgers
  • Asset Management
  • Invoices
  • Vouchers
  • Receivables and Collections
  • Financial Consolidation
  • Cash Management
  • Payroll Functions
  • Financial Compliance
Supply Chain Management Features
  • Planning
  • Scheduling
  • Product Configuration
  • Purchasing
  • Inventory Management
  • Warehouse Activity
  • Claims Processing
  • Shipping
HR functions
  • Records
  • Tutorials
  • Training
  • Scheduling
  • Benefits
  • 401K
  • Payroll
  • Rostering
  • Retirement
  • Resignation and Separation
  • Legal Compliance
Reporting Features
  • Custom Reports
  • Ad-hoc Querying and Reporting
  • Automatic Reports
  • Business Activity Monitoring
  • Ready to use reports
Customer Services
  • Bug Fix and Updates
  • Email Supprt
  • FAQ Section
  • Tutorials
  • Telephone Support
  • 24/7 Support
  • Online Chat
  • In-person Training
  • Forum
Service Level Agreement
  • Yes
  • No
US federal requirements of data preservation
  • Yes
  • No
Security and Compliance
  • Encryption
  • Data masking
  • RBAC (Role Based Access Control)
  • Custom Single Sign In
  • Secure Socket Layer (SSL) Connections
  • Audit Trails
  • ISO/IEC 27001 compliant
  • Access Reports
  • User segregation from database

Pricing

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