Zoho CRM
Zoho CRM
228 reviews
WH Score
8.5

Top Zoho CRM Features

What are the Best Zoho CRM Features?


Customer Relationship Management (CRM) Features
  • Case Management
  • Pipeline Management
  • Territory Management
Lead Management
  • Lead Generation
Supported Channels
  • Social Media
Language & Speech
  • Translations
Inventory Management
  • Item Tracking & Traceability
Reporting & Analytics
  • Service Analytics
  • Forecasting
  • Web Analytics
  • Dashboard
  • Data Analytics
  • App Analytics
Customizable Items
  • Custom Fields
  • Custom Templates
  • Custom Layouts
Collaboration Tools
  • Team Calendar
Document Management
  • File Sharing
  • File Transfers
  • Version Control
Drag-and-Drop Builders/Designers
  • Campaign Builder
Systems/Administrative
  • Storage
  • Sandbox
  • Multiple Currencies
Data Management
  • Data Retention
Cybersecurity Features
  • Data Security
Integration Options
  • APIs
  • Webhooks
Third-Party Integrations
  • WhatsApp
  • Slack
  • Dropbox
  • Canvas
  • MailChimp
  • Google Ads
Google Workspace
  • Gmail
Compliance Accreditations
  • GDPR
Supported Technologies
  • Artificial Intelligence (AI)
After-Sales Service
  • Phone Support

Zoho CRM Top Features Related Review


K
Kathy
Reviewed on 6 July 2020

Zoho is a great app, worthy of trust. I would definitely recommend it.

Pros
  • Intuitive, simple, completely functional, and fast program.
Cons
  • There are some glitches
  • Not an accurate mailing system
  • Not compatible with desktop computers.

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