Zoho CRM Reviews, Features & Pricing 2021 - Wheelhouse

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It is clear that cumbersome business procedures steal precious time from critical tasks. To address this issue, Zoho CRM specializes in tailoring customer systems that allow users the freedom to focus on their core business while an automated CRM solution performs key workflows, such as e-mails, broadcasts and updates. The result is increased productivity and an enhanced sales processes.

Zoho CRM’s easy to use tools have a broad range of functions that enable the development of different businesses by focusing on how to optimally interact with your customers.

Zoho is one of the cheapest CRM offerings on the market. It is an online cloud solution, and you can start for free with the Standard, Professional or Enterprise Edition.

The possibilities of Zoho CRM systems include:

  • Automation sales department: Zoho CRM can help your sales deparment (as well as executives and managers) by using modern means of automation, such as identifying potential consumers, preforming probability analysis and competitor analysis, forecasting in real time quota management, and providing detailed reports.
  • Marketing Automation: With Zoho CRM, you can effectively plan marketing campaigns, track marketing costs and improve the quality of the process.
  • Become Mobile: Take the company CRM with you anywhere! Access customer data from your mobile phone and be consistently up-to-date - even in offline mode.
  • Integrate with other systems: Zoho CRM's completely open API enables integration into any standard Web and enterprise applications.
  • Integrating email: Zoho CRM automatically tracks e-mail exchanges with your customers. You can also send emails to a specific address or select emails to easily share them with your team.

The another big advantage of Zoho is that when you create an account with Zoho CRM, you get access to other Zoho products such as file storage, web meetings, project management, invoices and others.

Above Average
/ 5

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the CRM category is 3.93.

/ 5

Our Features lists contain updated sets taken directly from the software providers. We update our list every three months.

Above Average
/ 5
Ease of Use
Meets Requirements
Learning Curve
Setup & Support
Quality of Support
Ease of Admin

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

Zoho CRM Features

Support Features
FAQs Section
Email Support
Online Chat
Knowledge Base
Salesforce Automation
Account Management
Contact Management
File Sharing
Workflow Automation
Funnel management
Call Log
Task Management
Marketing Automation
Lead Management
Sales Pipeline
Custom Dashboards
Built-In Dashboards
Sales Forecasting
Customer Service Features
Email Management
Customer Portal/Account
Custom Reports
Multiple Currencies
System/Management Features
Group Calendar
Employee Profiles
Event Management
Role-Based Permissions
Lead Scoring
Max Storage space provided
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Zoho CRM Pricing

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Zoho CRM Resources

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