Zoho CRM - logo

Zoho CRM CRM Software

  • Deployment:
  • Company Size: S M L
  • Features:
  • Platforms:
  • Pricing:

It is clear that cumbersome business procedures steal precious time from critical tasks. To address this issue, Zoho CRM specializes in tailoring customer systems that allow users the freedom to focus on their core business while an automated CRM solution performs key workflows, such as e-mails, broadcasts and updates. The result is increased productivity and an enhanced sales processes.

Media

Details

It is clear that cumbersome business procedures steal precious time from critical tasks. To address this issue, Zoho CRM specializes in tailoring customer systems that allow users the freedom to focus on their core business while an automated CRM solution performs key workflows, such as e-mails, broadcasts and updates. The result is increased productivity and an enhanced sales processes.

Zoho CRM’s easy to use tools have a broad range of functions that enable the development of different businesses by focusing on how to optimally interact with your customers.

Zoho is one of the cheapest CRM offerings on the market. It is an online cloud solution, and you can start for free with the Standard, Professional or Enterprise Edition.

The possibilities of Zoho CRM systems include:

  • Automation sales department: Zoho CRM can help your sales deparment (as well as executives and managers) by using modern means of automation, such as identifying potential consumers, preforming probability analysis and competitor analysis, forecasting in real time quota management, and providing detailed reports.
  • Marketing Automation: With Zoho CRM, you can effectively plan marketing campaigns, track marketing costs and improve the quality of the process.
  • Become Mobile: Take the company CRM with you anywhere! Access customer data from your mobile phone and be consistently up-to-date - even in offline mode.
  • Integrate with other systems: Zoho CRM's completely open API enables integration into any standard Web and enterprise applications.
  • Integrating email: Zoho CRM automatically tracks e-mail exchanges with your customers. You can also send emails to a specific address or select emails to easily share them with your team.

The another big advantage of Zoho is that when you create an account with Zoho CRM, you get access to other Zoho products such as file storage, web meetings, project management, invoices and others.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Installation Options
  • Self-Installation
  • Professional Installation
Salesforce Automation
  • Account Management
  • Call Management
  • Contact Management
  • Customer Interactions
  • Document Management
  • File Sharing
  • Inventory Management
  • Invoicing
  • Lead Management
  • Opportunity Management
  • Order Tracking
  • Partner Management (PRM)
  • Product Purchase Reports
  • Sales Analytics
  • Sales Collaboration
  • Sales Quotes
  • Territory / Quota Management
  • Workflow Automation
  • Funnel management
Marketing Automation
  • Campaign Management
  • Competitor Tracking
  • Email Marketing
  • Lead Management
  • Marketing ROI and Analytics
  • Drip Campaigns
  • Landing Pages & Signup Forms
  • Auto-Responders
  • Shopping Cart Abandonment
  • Social Activity Automation
  • Conversion Tracking
  • Link Tracking
Customer Service Features
  • Built-in Reports
  • Call Center Support
  • Case Management
  • Chat/IM
  • Custom Reports
  • Customer Portal/Account
  • Email Management
  • Escalation
  • Knowledge Management
  • Ticketing
  • Real Time Sharing
  • Self-Service
System / Management Features
  • Employee Profiles
  • Employee Tracking & Support Applications
  • Group Calendar
  • Knowledge base
  • Performance Reviews
  • Social CRM
  • Project Management
  • Event Management
Integrations
  • Constant Contact
  • Facebook
  • GetResponse
  • LinkedIn
  • Outlook
  • Twitter
  • Web Dialer
Service Level Agreement
  • Yes
  • No

Pricing

Request a custom quote for your business

Get Pricing

Recommended Articles

Is your CRM ‘Sales-Enabled’?

Think that CRM is only meant for logging in inquiries made by customers? Thanks to AI, software integration and a host of other new-age advancements - it's more than just that!

Before You Buy: Budgeting for Your ...

As your company grows and gains momentum in leads, you’ll inevitably lose the ability to effectively track and manage all of your vital business activity through manual methods such as paper ...

Your New and Improved Virtual Recep...

The ability to scale your business successfully is often very closely correlated with how accessible you and your teams are to your existing or prospective partners, clients, or customers. If your ...

Dust off the Cobwebs: 8 Signs You N...

Relationships are likely central to many of your company’s growth initiatives and goals, and with very valid and rooted reasons. To secure continual profits, you must be able to attract a ste...

Social Media and CRM Integration

Customer Relationship Management (CRM) has always been an element of running a successful business, and it has always emphasized managing interactions with consumers based upon developing a deeper ...

Mastering Mobile Connectivity: The ...

The world is becoming increasingly mobile, and businesses and organizations that intend to keep up with the competition need to acknowledge this. Mobility and connectivity are also having revolutio...

The Pros and Cons of Open Source CR...

An important aspect of business growth is the ability to effectively track and prioritize your leads, relationships, and opportunities. In the early phases of a company, these activities are often ...

Top 10 Best Ways to Manage Your Lea...

No matter the niche or size of your company, every growing business relies heavily upon a common mission—acquiring leads and converting them into loyal, long-term customers for your particula...

5 Little-Known Factors that Affect ...

Customer satisfaction should always be a leading priority for successful companies. In conjunction with a high quality product or service, customer engagement and retention can help foster positive...

5 Little-Known Factors that Could A...

Customer satisfaction plays a vital role in the success and vitality of your business every month out of the year. During the bustling holiday season, though, you have the unique opportunity to boo...

Call Center Software Myths Busted

Any company experiencing success and longevity certainly understands the vital role that happy, loyal customers contribute to ongoing success. For this reason, smart business owners endeavor to pro...

How IVR Can Improve Your Customer E...

The quality of the service your customers experience will ultimately help determine how satisfied they are with your products, brand, and company. Customers who are able to receive prompt and accur...