Zoho CRM

By Zoho Corporation Pvt. Ltd.

Wheelhouse Score
3.21/5
Above Average
Rating
4.35/5
Excellent
Features
1.46/5
Average
Pricing
Economy

It is clear that cumbersome business procedures steal precious time from critical tasks. To address this issue, Zoho CRM specializes in tailoring customer systems that allow users the freedom to focus on their core business while an automated CRM solution performs key workflows, such as e-mails, bro...

Overview

It is clear that cumbersome business procedures steal precious time from critical tasks. To address this issue, Zoho CRM specializes in tailoring customer systems that allow users the freedom to focus on their core business while an automated CRM solution performs key workflows, such as e-mails, broadcasts and updates. The result is increased productivity and an enhanced sales processes.

Zoho CRM’s easy to use tools have a broad range of functions that enable the development of different businesses by focusing on how to optimally interact with your customers.

Zoho is one of the cheapest CRM offerings on the market. It is an online cloud solution, and you can start for free with the Standard, Professional or Enterprise Edition.

The possibilities of Zoho CRM systems include:

  • Automation sales department: Zoho CRM can help your sales deparment (as well as executives and managers) by using modern means of automation, such as identifying potential consumers, preforming probability analysis and competitor analysis, forecasting in real time quota management, and providing detailed reports.
  • Marketing Automation: With Zoho CRM, you can effectively plan marketing campaigns, track marketing costs and improve the quality of the process.
  • Become Mobile: Take the company CRM with you anywhere! Access customer data from your mobile phone and be consistently up-to-date - even in offline mode.
  • Integrate with other systems: Zoho CRM's completely open API enables integration into any standard Web and enterprise applications.
  • Integrating email: Zoho CRM automatically tracks e-mail exchanges with your customers. You can also send emails to a specific address or select emails to easily share them with your team.

The another big advantage of Zoho is that when you create an account with Zoho CRM, you get access to other Zoho products such as file storage, web meetings, project management, invoices and others.

Packages

Free

  • Marketing Automation
    • Lead Management
  • Salesforce Automation
    • Contact Management
    • Account Management
    • Task Management
    • Call Log
    • Workflow Automation
    • File Sharing
    • API
  • System/Management Features
    • Event Management
    • Group Calendar
    • Employee Profiles
    • Role-Based Permissions
  • Max Storage space provided
  • Support Features
    • Email Support
    • FAQs Section
    • Forum
    • Knowledge Base
  • Customer Service Features
    • Customer Portal/Account
    • Email Management
  • Integrations
    • G-Suite

Standard

  • Marketing Automation
    • Lead Management
    • Sales Forecasting
    • Sales Pipeline
    • Built-In Dashboards
    • Custom Dashboards
  • Salesforce Automation
    • Contact Management
    • Account Management
    • Task Management
    • Call Log
    • Workflow Automation
    • File Sharing
    • API
  • System/Management Features
    • Event Management
    • Group Calendar
    • Employee Profiles
    • Role-Based Permissions
    • Lead Scoring
    • Notifications
  • Max Storage space provided
  • Support Features
    • Email Support
    • FAQs Section
    • Forum
    • Online Chat
  • Customer Service Features
    • Customer Portal/Account
    • Email Management
    • Custom Reports
  • Integrations
    • Twitter
    • Facebook
    • G-Suite

Professional

  • Marketing Automation
    • Lead Management
    • Sales Forecasting
    • Sales Pipeline
    • Built-In Dashboards
    • Custom Dashboards
  • Salesforce Automation
    • Contact Management
    • Account Management
    • Task Management
    • Call Log
    • Workflow Automation
    • File Sharing
    • API
  • System/Management Features
    • Event Management
    • Group Calendar
    • Employee Profiles
    • Role-Based Permissions
    • Lead Scoring
    • Notifications
  • Max Storage space provided
  • Support Features
    • Email Support
    • FAQs Section
    • Forum
    • Online Chat
  • Customer Service Features
    • Customer Portal/Account
    • Email Management
    • Custom Reports
  • Integrations
    • Twitter
    • Facebook
    • G-Suite

Enterprise

Most Popular
  • Marketing Automation
    • Lead Management
    • Sales Forecasting
    • Sales Pipeline
    • Built-In Dashboards
    • Custom Dashboards
  • Salesforce Automation
    • Contact Management
    • Account Management
    • Task Management
    • Call Log
    • Workflow Automation
    • File Sharing
    • API
    • Funnel management
  • System/Management Features
    • Event Management
    • Group Calendar
    • Employee Profiles
    • Role-Based Permissions
    • Lead Scoring
    • Notifications
  • Max Storage space provided
  • Support Features
    • Email Support
    • FAQs Section
    • Forum
    • Online Chat
  • Customer Service Features
    • Customer Portal/Account
    • Email Management
    • Custom Reports
    • Multiple Currencies
  • Integrations
    • Twitter
    • Facebook
    • G-Suite

Ultimate

  • Marketing Automation
    • Lead Management
    • Sales Forecasting
    • Sales Pipeline
    • Built-In Dashboards
    • Custom Dashboards
  • Salesforce Automation
    • Contact Management
    • Account Management
    • Task Management
    • Call Log
    • Workflow Automation
    • File Sharing
    • API
    • Funnel management
  • System/Management Features
    • Event Management
    • Group Calendar
    • Employee Profiles
    • Role-Based Permissions
    • Lead Scoring
    • Notifications
  • Max Storage space provided
  • Support Features
    • Email Support
    • FAQs Section
    • Forum
    • Online Chat
  • Customer Service Features
    • Customer Portal/Account
    • Email Management
    • Custom Reports
    • Multiple Currencies
  • Integrations
    • Twitter
    • Facebook
    • G-Suite

Media

Pricing

Request a custom quote for your business

Recommended Articles

5 Advantages Online Retailers can Achieve with an AI-Powered CRM

Customer Relationship Management (CRM) software has become an essential solution for companies that spans across ever...

CRM Trend Watch: CRM Is Expanding Beyond Customer Service and Sales

Customer Relationship Management (CRM) software is considered one of the must-have business tools for companies of ev...

Your Employees Aren't Using Your CRM…

Less than 40% of CRM customers have end-user adoption rates above 90%. -CSO Insights

The Importance of Customer Relationship Management Software for Small Businesses

If there’s one thing that all businesses strive for, it’s customers. How do companies get new customers a...

How a CRM Benefits Small Businesses

Customer Relationship Management software, or CRM for short, is technology small businesses can utilize in order to s...

4 Ways to Use Your CRM During the Holiday Sales Season

Your CRM solution offers an invaluable collection of tools and features that you can leverage successfully in your bu...

5 Ways Your Sales Team Should be Using Your CRM

CRM solutions provide a vast array of tools and features that have become business necessities for managing contacts,...

What Should Your Small Business be Looking For in a CRM?

Customer Relationship Management (CRM) software solutions are a business must-have for creating an accurate, valuable...

6 CRM Trends to Embrace in 2019

As businesses aim to become more customer-centric, the field of CRM software has much to experiment with. What's in store for 2019? This article provides some valuable insights.

Is your CRM ‘Sales-Enabled’?

Think that CRM is only meant for logging in inquiries made by customers? Thanks to AI, software integration and a host of other new-age advancements - it's more than just that!

Top 10 Best Ways to Manage Your Leads

No matter the niche or size of your company, every growing business relies heavily upon a common mission—acquir...

The Pros and Cons of Open Source CRM

An important aspect of business growth is the ability to effectively track and prioritize your leads, relationships, ...

Loading Reviews..