Oracle NetSuite CRM-logo

Oracle NetSuite CRM - CRM

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  • Deployment:
  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

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Details

Oracle NetSuite CRM+ is a solution that helps different companies, from small businesses to global organizations, in a wide range of industries with effective customer relationship management features, including marketing automation, sales force automation, customer support and services, all in a single cloud-based CRM system.

Oracle NetSuite CRM+ goes far beyond the management of your prospective clients. It also handles the entire process from managing customers to handling orders and organizing deliveries and service. Your employees in sales, marketing, service and administration will get a 360-degree view of your customers with comprehensive analysis options on hand.

NetSuite’s standard version includes helpful features such as sales performance management, order management, partner management and marketing functions. NetSuite CRM+ integrates with your existing systems, or you can buy a full set of products with ERP, e-commerce and automation applications.

Oracle NetSuite CRM+ also includes web-services through NetFlex, such as large-scale system marketing campaign organization, advanced forecasting, contact management and opportunity management.

Key benefits of Oracle NetSuite CRM+ include:

  • Control over the entire sales cycle
  • Order management
  • Improve sales performance with forecasts, control commissions, and resale
  • Cloud solutions available anytime, for any Web browser or mobile device
  • Dashboards specified by user roles provide an overview of the results in sales, services, and marketing
  • A comprehensive view of customer data
  • Seamless customization
  • Supports international sales and service organization using the Global CRM

Oracle NetSuite CRM+ offers control over every aspect of managing relationships with partners. In the self-service center, partners can record and monitor all your potential clients. The company gets a complete overview of sales activities, orders, customers and potential partners.

Oracle NetSuite CRM+ helps you to optimize the sales cycle, increase completion rates and to provide your customers with better service. A highly productive sales force has a huge impact on the success of your business, so Oracle NetSuite CRM+ might be a good purchase.

Features

Deployment
  • Hosted (Cloud)
  • On-Site (Premise)
Features
  • Mobile App
  • Dialer Integration
  • Invoicing
  • Email Marketing
  • Marketing Automation
  • Analytics
  • Knowledge Database
Pricing Model
  • Monthly subscription per user
  • Yearly subscription per user
  • Metered per minute
  • Monthly site license
  • Yearly site license
  • Flat fee
  • Monthly subscription
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Target Company Size
  • Startup
  • Small-to-Medium Business
  • Enterprise
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
  • Account Manager
Mobile Apps Offered
  • None
  • iOS
  • Android
Installation Options
  • Self-Installation
  • Professional Installation
Service Level Agreement
  • Yes
  • No
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Compatible Operating System(s)
  • Windows
  • iOS
  • Linux
  • Mac
  • Android
Deployment
  • Hosted/Cloud
  • On-Premise
  • Mobile
Salesforce Automation
  • Account Management
  • Call Management
  • Contact Management
  • Customer Interactions
  • Document Management
  • File Sharing
  • Inventory Management
  • Invoicing
  • Lead Management
  • Opportunity Management
  • Order Tracking
  • Partner Management (PRM)
  • Product Purchase Reports
  • Sales Analytics
  • Sales Collaboration
  • Sales Quotes
  • Territory / Quota Management
  • Workflow Automation
  • Funnel management
  • Filters
  • Call Log
  • API
  • Task Management
Marketing Automation
  • Email Marketing
  • Competitor Tracking
  • Campaign Management
  • Lead Management
  • Marketing ROI and Analytics
  • Drip Campaigns
  • Landing Pages & Signup Forms
  • Auto-Responders
  • Social Activity Automation
  • Shopping Cart Abandonment
  • Conversion Tracking
  • Link Tracking
  • Pipeline Management
  • Sales Pipeline
  • Custom Dashboards
  • Built-In Dashboards
  • Sales Forecasting
  • Charts
Customer Service Features
  • Email Management
  • Customer Portal/Account
  • Self-Service
  • Real Time Sharing
  • Chat/IM
  • Case Management
  • Knowledge Management
  • Escalation
  • Call Center Support
  • Custom Reports
  • Built-in Reports
  • Ticketing
  • Multiple Currencies
System / Management Features
  • Employee Tracking & Support Applications
  • Group Calendar
  • Performance Reviews
  • Employee Profiles
  • Knowledge base
  • Social CRM
  • Project Management
  • Event Management
  • Activity Tracking
  • Role-Based Permissions
  • Single Sign On
  • Lead Scoring
  • SMS
  • Notifications
Integrations
  • Outlook
  • Constant Contact
  • GetResponse
  • Web Dialer
  • Facebook
  • Twitter
  • LinkedIn
Mobile friendly?
  • Yes
  • No
Price
  • 1 - Inexpensive
  • 2
  • 3 - Moderate
  • 4
  • 5 - Expensive
Features
  • 1 - Limited features
  • 2
  • 3 - Moderate
  • 4
  • 5 - Full featured

Pricing

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