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NetSuite CRM Software

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  • Features:
  • Platforms:
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NetSuite CRM+ is a solution that helps different companies, from small businesses to global organizations, in a wide range of industries with effective customer relationship management features, including marketing automation, sales force automation, customer support and services, all in a single cloud-based CRM system.

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Details

NetSuite CRM+ is a solution that helps different companies, from small businesses to global organizations, in a wide range of industries with effective customer relationship management features, including marketing automation, sales force automation, customer support and services, all in a single cloud-based CRM system.

NetSuite CRM+ goes far beyond the management of your prospective clients. It also handles the entire process from managing customers to handling orders and organizing deliveries and service. Your employees in sales, marketing, service and administration will get a 360-degree view of your customers with comprehensive analysis options on hand.

NetSuite’s standard version includes helpful features such as sales performance management, order management, partner management and marketing functions. NetSuite CRM+ integrates with your existing systems, or you can buy a full set of products with ERP, e-commerce and automation applications.

NetSuite CRM+ also includes web-services through NetFlex, such as large-scale system marketing campaign organization, advanced forecasting, contact management and opportunity management.

Key benefits of NetSuite CRM+ include:

  • Control over the entire sales cycle
  • Order management
  • Improve sales performance with forecasts, control commissions, and resale
  • Cloud solutions available anytime, for any Web browser or mobile device
  • Dashboards specified by user roles provide an overview of the results in sales, services, and marketing
  • A comprehensive view of customer data
  • Seamless customization
  • Supports international sales and service organization using the Global CRM

NetSuite CRM+ offers control over every aspect of managing relationships with partners. In the self-service center, partners can record and monitor all your potential clients. The company gets a complete overview of sales activities, orders, customers and potential partners.

NetSuite CRM+ helps you to optimize the sales cycle, increase completion rates and to provide your customers with better service. A highly productive sales force has a huge impact on the success of your business, so NetSuite CRM+ might be a good purchase.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Installation Options
  • Self-Installation
  • Professional Installation
Salesforce Automation
  • Account Management
  • Call Management
  • Contact Management
  • Customer Interactions
  • Document Management
  • File Sharing
  • Inventory Management
  • Invoicing
  • Lead Management
  • Opportunity Management
  • Order Tracking
  • Partner Management (PRM)
  • Product Purchase Reports
  • Sales Analytics
  • Sales Collaboration
  • Sales Quotes
  • Territory / Quota Management
  • Workflow Automation
  • Funnel management
Marketing Automation
  • Campaign Management
  • Competitor Tracking
  • Email Marketing
  • Lead Management
  • Marketing ROI and Analytics
  • Drip Campaigns
  • Landing Pages & Signup Forms
  • Auto-Responders
  • Shopping Cart Abandonment
  • Social Activity Automation
  • Conversion Tracking
  • Link Tracking
Customer Service Features
  • Built-in Reports
  • Call Center Support
  • Case Management
  • Chat/IM
  • Custom Reports
  • Customer Portal/Account
  • Email Management
  • Escalation
  • Knowledge Management
  • Ticketing
  • Real Time Sharing
  • Self-Service
System / Management Features
  • Employee Profiles
  • Employee Tracking & Support Applications
  • Group Calendar
  • Knowledge base
  • Performance Reviews
  • Social CRM
  • Project Management
  • Event Management
Integrations
  • Constant Contact
  • Facebook
  • GetResponse
  • LinkedIn
  • Outlook
  • Twitter
  • Web Dialer
Service Level Agreement
  • Yes
  • No

Pricing

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