Most CRMs are designed for huge companies. Sure, they might have a "small business"” plan on their pricing page, but that just means they took their normal product and removed features. That results in a clunky, complicated experience for you. However, Less Annoying CRM is designed with SMBs in mind.
There are no contracts or commitments, and you can try it out free for 30 days. If your ideal customer service experience involves filling out a contact form and waiting several days for a response, only to get an unhelpful form email that doesn't address your question, then you'll love most other CRM companies. If you prefer getting fast, free support via email, phone, and even screen sharing, then you'll like us better.
When it comes to affordability and usability, LACRM excels. It's not the most elegant, but considering the cost, it's invaluable for handling my clientele. It's easy to set up, the dashboard helps me stay organized, and calling people is a pleasure when I attach things to them. Help is also excellent; inquiries are responded to within a day. Yes, I would have preferred more Zapier integrations.
Keeping track of client interactions and organizing my calendar in one location makes it incredibly simple to utilize. It's also quite quick to learn! Though, oh well, I wish my employer would let me to sync it with Outlook. The inability to search by customer spend or grade is currently the only minor drawback.
The Average Wheelhouse score for the CRM category is 7.9
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