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IBM ECM Content Management System Software

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  • Company Size: S M L
  • Features:
  • Platforms:
  • Pricing:

With a strong focus on analytics, IBM enterprise content management helps businesses tailor their content to create the best audience experience possible, and promote immediate decision making. The IBM ECM software includes content management, case management, information governing, the ability to measure risk, and collaboration promotion that helps boost productivity across your entire team.

Details

With a strong focus on analytics, IBM enterprise content management helps businesses tailor their content to create the best audience experience possible, and promote immediate decision making. The IBM ECM software includes content management, case management, information governing, the ability to measure risk, and collaboration promotion that helps boost productivity across your entire team.

Through the content management and integration tools, customers can access business platforms through a variety of applications, and on all devices. Within business operations themselves, content can be organized, sorted through, and retrieved much faster from the web-based software that can be accessed anywhere at any time. Teams can work together thanks to real-time updating and versioning tools, as well as embedded workflow features that keep everyone working efficiently.

IBM ECM users can utilize either Java API or CMIS interface to develop their own custom applications, and the software includes a notification system that can trigger automated actions and alerts. Through the document capture module, businesses can transform any paper document into a digital document that can be edited, converted, and shared through all devices and workspaces. Document imaging does the reverse, translating your paper documents into images, which allows records to be kept in smaller file formats and supports annotating and file sharing with guests or temporary workers.

IBM ECM’s archiving tools are built to identify the right documents for archival, and manage their storage or disposal according to user-defined policies. This makes it easy to keep your workspaces uncluttered and get rid of unnecessary strains on your data usage. The case manager feature offers users all the analytics tools they need to make better, more targeted marketing decisions in relation to real customer data. All of these features are available through the mobile app, and help teams support enterprise content management seamlessly.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Service Level Agreement
  • Yes
  • No
Security
  • Audit trails
  • Digital rights mamangement
  • License management
  • Document watermark
  • Role-based access
  • User access control
  • External sharing permissions
  • Editing polices
  • Device location restrictions
  • Sharing restrictions by devide
  • Custom session time-out
  • 259-bit encryption
  • Encrypted back-ups
Compliance
  • FDA 21 CFR Part 11
  • FIPS-140
  • HIPAA
  • PCI DSS Level 1
  • SSAE 16 certification
API
  • Yes
  • No
Integration options
  • MS Office
  • WordPress
  • Adobe Suite
  • Outlook
  • Sharepoint
  • CRM
  • ERP
  • Calendar Apps
  • Social Media
Document Management Features
  • Document Preview
  • Document version control
  • File annotations
  • Image editing
  • Image watermarking
  • Video editing
  • Document collaboration
  • Change notifications
  • Electronic signature
Records Management
  • Manage short/long term working documents
  • Manage short/long term archived documents
  • Manage electronic records
  • Manage paper records
  • Record retention policies
  • Record disposition policies
  • Usage history
  • Auto-archive
Document Filing
  • Easy document tagging
  • Matter-centric filingĀ (auto-tagging)
  • Automatic Metadata capture
  • Automated document naming
  • Document linking
  • Virtual Folders
  • Cabinet-drawer-folder structure
File Sharing
  • Secure file sharing through interface
  • Secure file sharing via email
  • File sharing via mobile device
  • File sharing externally via temporary hyperlink
  • Secure file transfer
  • Proof of delivery
Document Scanning and Imaging
  • Supports third-party scanning software
  • Optical Character Recognition (OCR) and Indexing
  • Automated tagging
Search Features
  • Search by metadata
  • Search by keyword
  • Search unstructured data sources
Workflow Management
  • Create custom processes
  • Process automation
  • Review workflow
  • Approval workflow
  • Assignment management
Electronic Forms (e-Forms)
  • Create forms
  • Customize forms
  • Extract form data
Content Management Software Specialization
  • Brand Asset Management
  • Contract Lifecycle Management
  • Digital Asset Management
  • Document Management
  • Enterprise Content Management
  • Enterprise Document Management
  • Enterprise Information Management
  • Marketing Document Management
  • Master Data Management
  • Metadata Management
  • Mobile Document Management
  • Music File Management
  • Product Information Management
  • Video Asset Management
  • Photo Management
Supported Files
  • MS Office
  • Google Docs
  • Images
  • Videos
  • Audios
  • Emails
CMS Portal
  • User portal
  • Web access (web browser)
  • Offline mode

Pricing

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