Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Call Queue
Call Barge
Call Whisper
Queue-Based Routing
Voicemail Routing
Call Log Reports
Dashboard
Call Analytics
Quality Monitoring
Agent Analytics
Supervisor Reports
Call Monitoring
Workspace
Agent Console
Agent Management
Administrator Console
Multiple Location Management
Role Based Access Control (RBAC)
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Technical Support
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