Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Inbound Calling
Call Back
IVR
Team-Based Routing
Email
Call Log Reports
Dashboard
Activity Log
User Limit
Atos Unify OpenScape Contact Center Enterprise
Price not provided by vendor
Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Inbound Calling
Outbound Calling
Softphone
Call Back
Voicemail
IVR
Skills-Based Routing
Customer Profiling
Voice
Chat/IM
Email
Social Media
Chatbots
Call Log Reports
Dashboard
Call Analytics
Speech-to-Text
Speech Recognition
Custom Workflows
Custom Reports
Agent Management
Multiple Location Management
Role Based Access Control (RBAC)
APIs
User Limit
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