CallRail

CallRail

9 reviews

WH Score

8.4

Top CallRail Features

What are the Best CallRail Features?

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Conversation Intelligence (CI)

Language & Speech

Transcriptions

Reporting & Analytics

Call Log Reports
SEO & Keyword Tracking
Call Analytics
Sentiment Analysis
Email Reports
Lead and Opportunity Tracking
Conversation Analytics
Call Scoring
Dynamic Number Insertion (DNI)

Supported Channels

SMS

Lead Management

Lead Generation

Call Management & Administration

Call Forwarding
Click-to-Call
IVR
Predictive Dialing

Call Routing Types

Event-Driven Routing

Systems/Administrative

Segmentation/Grouping

Reminders/Alerts

Email Alerts

Integration Options

APIs
Webhooks

Third-Party Integrations

Salesforce
Google Analytics
Facebook
Wordpress
Slack
HubSpot
Zapier
Wix
Kissmetrics
Google Ads
Microsoft Ads
Looker Studio
Unbounce
Google Marketing Platform
Acquisio
Optimizely

Adobe

Adobe Marketo

Customizable Items

Custom Reports
Custom Forms

Compliance Accreditations

HIPAA
PCI

After-Sales Service

Dedicated Account Manager

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Research & Articles

The Pros and Cons of Automated Agents

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