Avoxi

Avoxi

6 reviews

WH Score

8.5

Top Avoxi Features

What are the Best Avoxi Features?

Phone System Features

Local Calling
Local Numbers
SIP Trunking
Bring Your Own Carrier (BYOC)

Call Management & Administration

Caller ID
Call Forwarding
Call Hold
Call Transfer
Call Back
Call Queue
Call Barge
Call Whisper
Click-to-Call
Voicemail
Ring Groups
Number Porting
Number Black/White List
Concurrent Call Sessions
Call Flow

Call Routing Types

Skills-Based Routing

Supported Channels

SMS
Email

Reporting & Analytics

Call Analytics
Quality Monitoring
Email Reports
Call Monitoring
IVR Reports
Fraud Detection

Language & Speech

Transcriptions

Customizable Items

Custom Dispositions

Collaboration Tools

Notes
Virtual Assistant

Document Management

Contract Lifecycle Management

Systems/Administrative

Storage

Data Migration

Data Export

Identity and Access Management (IAM)

Single Sign-On (SSO)

Cybersecurity Features

Encryption

Third-Party Integrations

Salesforce
Zendesk
Twilio

Microsoft 365

Microsoft Teams

Compliance Accreditations

HIPAA
GDPR

After-Sales Service

Chat Support
Technical Support
Product Guide/Manual

Limits

User Limit

Have you used Avoxi in the past?

Help other people find the right software by sharing your Avoxi experience.

Popular Avoxi Comparisons

RingCentral Contact Center

Salesforce Service Cloud

More popular comparisons

Research & Articles

Best WH Scored Avoxi Alternatives

9.3

9.1

RingCentral Contact Center

9.0

Salesforce Service Cloud

8.9

More Alternatives

Need help finding the right software?

Tell us what you're looking for and we'll offer you personalized software recommendations.

Get Recommendations

The right software for your business

Get your personalized recommendations now.