In our comparison of Square vs. Touchbistro, Square is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
We've worked with it for years and we’ll continue to use it at our functions. I really like Square.
Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.
The standard Square readers don’t function with the most recent Apple iPhones that don’t have the phone jack which can be challenging. It can be difficult to view the person that paid for a product or to match up transactions to products sold (for big events when many transactions occur within a short time frame).
The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.
The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.
Simple to apply for simple to use quick verification irrespective of the size of the service is fantastic, plenty of options.
Some updates on their devices could help.
The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.
The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.
Updates are always during work hours, so we can't use it then.
We've worked with it for years and we’ll continue to use it at our functions. I really like Square.
Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.
The standard Square readers don’t function with the most recent Apple iPhones that don’t have the phone jack which can be challenging. It can be difficult to view the person that paid for a product or to match up transactions to products sold (for big events when many transactions occur within a short time frame).
Simple to apply for simple to use quick verification irrespective of the size of the service is fantastic, plenty of options.
Some updates on their devices could help.
The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.
The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.
The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.
The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.
Updates are always during work hours, so we can't use it then.
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In our rating and review comparison of Square vs. Touchbistro, Square has 46 user reviews and Touchbistro has 9. The average star rating for Square is 4.76 while Touchbistro has an average rating of 2.77. Square has more positive reviews than Touchbistro. Comparing Square vs. Touchbistro reviews, Square has stronger overall reviews.
Square vs. Touchbistro both offer a strong set of features and functionality including Inventory Management, Accounting Features, Customer Relationship Management (CRM) Features, Payment Options, Payment Partners, Cash Flow Management, Supported Devices/Hardware, Customizable Items, Reporting & Analytics, Cybersecurity Features, Third-Party Integrations, After-Sales Service. In our feature comparison of Square vs. Touchbistro, Square offers more of the most popular features and tools than Touchbistro.
In our pricing comparison of Square vs. Touchbistro, Touchbistro's pricing starts at N/A/month and is more affordable compared to Touchbistro's starting cost of N/A/month.
Our comparison of Square vs. Touchbistro shows that Square scores higher in usability for meets requirements, setup & support, quality of support, ease of admin. Touchbistro scores higher in ease of use, learning curve, but Square has the best scores overall for system usability.
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