In our comparison of Sapaad vs. Square, Sapaad is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.
Nothing major other than the inventory program
Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.
We've worked with it for years and we’ll continue to use it at our functions. I really like Square.
Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.
The standard Square readers don’t function with the most recent Apple iPhones that don’t have the phone jack which can be challenging. It can be difficult to view the person that paid for a product or to match up transactions to products sold (for big events when many transactions occur within a short time frame).
The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.
Third party integrations and online ordering system
No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time
Simple to apply for simple to use quick verification irrespective of the size of the service is fantastic, plenty of options.
Some updates on their devices could help.
A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.
Nothing major other than the inventory program
Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.
The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.
Third party integrations and online ordering system
No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time
We've worked with it for years and we’ll continue to use it at our functions. I really like Square.
Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.
The standard Square readers don’t function with the most recent Apple iPhones that don’t have the phone jack which can be challenging. It can be difficult to view the person that paid for a product or to match up transactions to products sold (for big events when many transactions occur within a short time frame).
Simple to apply for simple to use quick verification irrespective of the size of the service is fantastic, plenty of options.
Some updates on their devices could help.
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In our rating and review comparison of Sapaad vs. Square, Square has 46 user reviews and Sapaad has 7. The average star rating for Square is 4.76 while Sapaad has an average rating of 4.14. Square has more positive reviews than Sapaad. Comparing Sapaad vs. Square reviews, Square has stronger overall reviews.
Sapaad vs. Square both offer a strong set of features and functionality including Store/Outlet Management, Inventory Management, Customer Relationship Management (CRM) Features, Supported Channels, Payment Options, Payment Partners, Device Management, Supported Devices/Hardware, Customizable Items, Collaboration Tools, Call Management & Administration, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Third-Party Integrations, After-Sales Service. In our feature comparison of Sapaad vs. Square, Sapaad offers more of the most popular features and tools than Square.
In our pricing comparison of Sapaad vs. Square, Square's pricing starts at N/A/month and is more affordable compared to Square's starting cost of N/A/month.
Our comparison of Sapaad vs. Square shows that Sapaad scores higher in usability for ease of use, setup & support. Square scores higher in meets requirements, learning curve, quality of support, ease of admin, but Sapaad has the best scores overall for system usability.
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