Retail Pro vs. Square: Which is Best? - Wheelhouse

Retail Pro vs. Square: Which is Best?

Retail Pro vs. Square Best Overall: Square

In our comparison of Retail Pro vs. Square, Square is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Retail Pro Quick Info
WH Score:
7.5
Pricing Score:
7.4
Feature Score:
7.1
Usability Score:
7.1
Company Size:Small Business, Mid Market
Platforms:
Square Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.6
Usability Score:
7.6
Company Size:All Sizes
Platforms:

Pricing

Retail Pro Pricing
Price Range
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* Vendor does not share prices.

Square Pricing
Square Point of Sale
Contact Us

Features

Retail Pro Features
  • Order/Delivery Management
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Buy-Now-Pay-Later
  • Billing Model Management
  • Google Pay
  • Apple Pay
  • Custom Workflows
  • Workflow Management
Square Features
  • Order/Delivery Management
  • Invoicing & Billing
  • Pipeline Management
  • Discount/Promotion Management
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
  • Buy-Now-Pay-Later
  • Billing Model Management
  • Google Pay
  • Apple Pay
  • Custom Workflows
  • Workflow Management

Pros & Cons

Retail Pro Pros & Cons
Pros
  • Retail Pro is a fast and efficient billing software
  • The billing process is simple, and I particularly appreciate the ease of accessing comprehensive billing details with just a click.
Cons
  • Implementing the system requires vendor-side support, and users may need a separate tool to import and create new items in the database
  • .
Square Pros & Cons
Pros
  • Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.
Cons
  • Some updates on their devices could help.

Reviews

Retail Pro Reviews
Top Favorable Review
G
Garnett
Reviewed on Jul 2, 2021

Retail Pro helps me with stock inventory count, billing, and keeping track of all inventory records. Learning how to handle Retail Pro has made me appreciate its functionality even more."

Retail Pro is a fast and efficient billing software. The billing process is simple, and I particularly appreciate the ease of accessing comprehensive billing details with just a click.

I have been using Retail Pro for 5 years, and I have no complaints. It has been consistently amazing.

Top Critical Review
A
Anita
Reviewed on Jul 2, 2021

Retail Pro serves as a complete point of sale system, facilitating efficient employee privilege management based on authority levels. It generates detailed reports and enables speedy sales registration, making it suitable for both department stores and boutiques.

Staff can easily apply discounts within their authorized limits. When stores have sales, prices can be updated to different price levels and scheduled for activation on specific dates.

Implementing the system requires vendor-side support, and users may need a separate tool to import and create new items in the database.

Square Reviews
Top Favorable Review
C
Carlos
Reviewed on Jul 2, 2021

We've worked with it for years and we’ll continue to use it at our functions. I really like Square.

Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.

The standard Square readers don’t function with the most recent Apple iPhones that don’t have the phone jack which can be challenging. It can be difficult to view the person that paid for a product or to match up transactions to products sold (for big events when many transactions occur within a short time frame).

Top Critical Review
E
Elaine
Reviewed on Jul 2, 2021

Simple to apply for simple to use quick verification irrespective of the size of the service is fantastic, plenty of options.

Some updates on their devices could help.

Alternatives

Retail Pro Alternatives
Square Alternatives
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Retail Pro vs. Square: Detailed Comparison

Retail Pro vs. Square Top Ratings & Reviews: Square

In our rating and review comparison of Retail Pro vs. Square, Square has 46 user reviews and Retail Pro has 5. The average star rating for Square is 4.76 while Retail Pro has an average rating of 4. Square has more positive reviews than Retail Pro. Comparing Retail Pro vs. Square reviews, Square has stronger overall reviews.

Retail Pro vs. Square Best Features & Functionality: Square

Retail Pro vs. Square both offer a strong set of features and functionality including Inventory Management, Accounting Features, Customer Relationship Management (CRM) Features, Payment Options, Payment Partners, Cash Flow Management, Supported Devices/Hardware, Customizable Items, Reporting & Analytics, Cybersecurity Features, Third-Party Integrations, After-Sales Service. In our feature comparison of Retail Pro vs. Square, Square offers more of the most popular features and tools than Retail Pro.

Retail Pro vs. Square Best Pricing: Square

In our pricing comparison of Retail Pro vs. Square, Square's pricing starts at N/A/month and is more affordable compared to Square's starting cost of N/A/month.

Retail Pro vs. Square Best Usability: Square

Our comparison of Retail Pro vs. Square shows that Square scores higher in usability for ease of use, meets requirements, learning curve. Retail Pro scores higher in setup & support, quality of support, ease of admin, but Square has the best scores overall for system usability.

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