Shopify vs. Square: Which is Best? - Wheelhouse

Shopify vs. Square: Which is Best?

Shopify vs. Square Best Overall: Shopify

In our comparison of Shopify vs. Square, Shopify is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Shopify Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Square Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.6
Usability Score:
7.6
Company Size:All Sizes
Platforms:

Pricing

Shopify Pricing
Basic
$19
per month
Shopify
$49
per month
Advanced
$299
per month
Square Pricing
Square Point of Sale
Contact Us

Features

Shopify Features
  • Order/Delivery Management
  • Pipeline Management
  • Discount/Promotion Management
  • Invoicing & Billing
  • Credit Cards
  • Debit Cards
  • Gift Cards
  • Visa
  • American Express
  • Google Pay
  • Apple Pay
  • Custom Reports
  • Task Automation
  • Abandoned Shopping Cart Follow-Up
  • Payment Processing
Square Features
  • Order/Delivery Management
  • Pipeline Management
  • Discount/Promotion Management
  • Invoicing & Billing
  • Credit Cards
  • Debit Cards
  • Gift Cards
  • Visa
  • American Express
  • Google Pay
  • Apple Pay
  • Custom Reports
  • Task Automation
  • Abandoned Shopping Cart Follow-Up
  • Payment Processing

Pros & Cons

Shopify Pros & Cons
Pros
  • I think it’s the best app in the market.
Cons
  • Shopify deducts 2% on the overall transactions whenever Shopify Payments is not being used by the user.
Square Pros & Cons
Pros
  • Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.
Cons
  • Some updates on their devices could help.

Reviews

Shopify Reviews
Top Favorable Review
D
Dale
Reviewed on Jul 2, 2021

This is perfect software for smaller businesses.

I think it’s the best app in the market.

Sometimes the shipping information is not correct.

Top Critical Review
I
Ileana
Reviewed on Jul 2, 2021

Shopify is an excellent solution for creating an online store.

Shopify is a good solution for creating an online store. They provide various plugins which they refer to as apps. These apps provide real value for money as they are less costly with the most benefits. There is a free plan provided by most of them. When compared to WordPress(WooCommerce) it is easier to understand it. The themes are very impressive and some are free. Moreover, they also provide lots of material for beginners. I learned most of the things about Shopify through this. Managing the store is easy through this free app. Another added advantage of Shopify when compared to WordPress with WooCommerce is that these apps are available for iOS and Android too. Also, the users get user coupons for advertising and Google Adwords provided a coupon of $200 USD when I had used it once previously. The customer service is also excellent whether through phone, chat Twitter, or email. The representatives are very knowledgeable and well trained and provide answers to almost all queries. The service is round the clock and they are prompt in providing the service.

Shopify deducts 2% on the overall transactions whenever Shopify Payments is not being used by the user.

Square Reviews
Top Favorable Review
C
Carlos
Reviewed on Jul 2, 2021

We've worked with it for years and we’ll continue to use it at our functions. I really like Square.

Simple to use, extremely trustworthy, simple to teach a new person on how to work with the software app and reader, dashboards are simple to navigate, reports are simple to read, Square charges are extremely reasonable and very good about offering Square reader devices for POS transactions.

The standard Square readers don’t function with the most recent Apple iPhones that don’t have the phone jack which can be challenging. It can be difficult to view the person that paid for a product or to match up transactions to products sold (for big events when many transactions occur within a short time frame).

Top Critical Review
E
Elaine
Reviewed on Jul 2, 2021

Simple to apply for simple to use quick verification irrespective of the size of the service is fantastic, plenty of options.

Some updates on their devices could help.

Alternatives

Shopify Alternatives
Square Alternatives
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Shopify vs. Square: Detailed Comparison

Shopify vs. Square Top Ratings & Reviews: Square

In our rating and review comparison of Shopify vs. Square, Square has 46 user reviews and Shopify has 537. The average star rating for Square is 4.76 while Shopify has an average rating of 4.58. Square has more positive reviews than Shopify. Comparing Shopify vs. Square reviews, Square has stronger overall reviews.

Shopify vs. Square Best Features & Functionality: Shopify

Shopify vs. Square both offer a strong set of features and functionality including Inventory Management, Customer Relationship Management (CRM) Features, Payment Options, Payment Partners, Customizable Items, Workflow Automation, User Calls-to-Action, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), After-Sales Service, Limits. In our feature comparison of Shopify vs. Square, Shopify offers more of the most popular features and tools than Square.

Shopify vs. Square Best Pricing: Square

In our pricing comparison of Shopify vs. Square, Square's pricing starts at N/A/month and is more affordable compared to Square's starting cost of N/A/month.

Shopify vs. Square Best Usability: Shopify

Our comparison of Shopify vs. Square shows that Shopify scores higher in usability for meets requirements, learning curve, ease of admin. Square scores higher in ease of use, setup & support, quality of support, but Shopify has the best scores overall for system usability.

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