Paychex Flex vs. TriNet: Which is Best? - Wheelhouse

Paychex Flex vs. TriNet: Which is Best?

Paychex Flex vs. TriNet Best Overall: Paychex Flex

In our comparison of Paychex Flex vs. TriNet, Paychex Flex is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Paychex Flex Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
8.4
Usability Score:
8.7
Company Size:All Sizes
Platforms:
TriNet Quick Info
WH Score:
8.2
Pricing Score:
7.4
Feature Score:
8.5
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Paychex Flex Pricing
Paychex Go
$5
per employee / per month
Paychex Flex Select
Contact Us
Paychex Flex Enterprise
Contact Us
TriNet Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Paychex Flex Features
  • Paystubs
  • Pay Runs
  • 401K Administration
  • Unemployment Claims Management
  • Garnishments
  • Timesheets
  • Time Off Management
  • Shift Management
  • Tax Calculation & Filing
  • Flexible Spending Accounts (FSAs)
  • Health Savings Accounts (HSAs)
  • W-2
  • 1099
  • Virtual Classroom
  • Learning Paths
TriNet Features
  • Paystubs
  • Pay Runs
  • 401K Administration
  • Unemployment Claims Management
  • Garnishments
  • Timesheets
  • Time Off Management
  • Shift Management
  • Tax Calculation & Filing
  • Flexible Spending Accounts (FSAs)
  • Health Savings Accounts (HSAs)
  • W-2
  • 1099
  • Virtual Classroom
  • Learning Paths

Pros & Cons

Paychex Flex Pros & Cons
Pros
  • I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.
Cons
  • Errors in client service and tax filing.
TriNet Pros & Cons
Pros
  • I have found that having Trinet handle all of our payroll, benefits, and taxes has been incredibly helpful
  • They have taken a lot off of our plate and given us more time to focus on other important aspects of running our business.
Cons
  • The only downside is that TriNet is such a big company, and sometimes it takes more than a day to get a response
  • We've had a few different representatives assigned to our company, so I'm guessing there might be high turnover.

Reviews

Paychex Flex Reviews
Top Favorable Review
L
Lawrence
Reviewed on Jul 2, 2021

Although my experience with SurePayroll spans only two months, it seems like a suitable payroll solution for small businesses with only a few employees, once you work out the initial kinks.

I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.

Slow Setup and Inconsistent Support

Top Critical Review
M
Mark
Reviewed on Jul 2, 2021

For over 15 years, we had used Sure Payroll without any problems. Sadly, this is not the case since late last year. They’re now filing tax reports that are incorrect, changing tax statuses of staffs, failing to file in several cases. The response of the client service has become slow too.

Using the online software for payroll processing is simple.

Errors in client service and tax filing

TriNet Reviews
Top Favorable Review
D
Denise
Reviewed on Jul 2, 2021

I highly recommend Trinet to other small business owners who are looking for help with their payroll, benefits, and taxes. Their customer support is top-notch and they are always available to answer any questions we may have. Overall, Trinet has helped us save time, money, and stress so we can focus on growing our business.

I have found that having Trinet handle all of our payroll, benefits, and taxes has been incredibly helpful. They have taken a lot off of our plate and given us more time to focus on other important aspects of running our business.

The only downside of using Trinet is the cost, but the benefits we receive more than make up for it. We have better insurance options, don't have to worry about dealing with payroll taxes, and have easy access to reporting.

Top Critical Review
J
Jeff
Reviewed on Jul 2, 2021

Using TriNet has made our lives easier when it comes to onboarding, terminations, payroll, benefits enrollment, W2 distribution, and I-9 forms. It's been really helpful to have everything in one place and managed by a reliable service.

I really appreciate how TriNet takes care of all our HR and Benefits needs, it gives me peace of mind. Also, their online chat function is super helpful! It's the quickest way to connect with a person who can help start a case or answer any questions I have.

The only downside is that TriNet is such a big company, and sometimes it takes more than a day to get a response. We've had a few different representatives assigned to our company, so I'm guessing there might be high turnover.

Alternatives

Paychex Flex Alternatives
TriNet Alternatives
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Paychex Flex vs. TriNet: Detailed Comparison

Paychex Flex vs. TriNet Top Ratings & Reviews: Paychex Flex

In our rating and review comparison of Paychex Flex vs. TriNet, Paychex Flex has 12 user reviews and TriNet has 6. The average star rating for Paychex Flex is 3.66 while TriNet has an average rating of 3.5. Paychex Flex has more positive reviews than TriNet. Comparing Paychex Flex vs. TriNet reviews, Paychex Flex has stronger overall reviews.

Paychex Flex vs. TriNet Best Features & Functionality: TriNet

Paychex Flex vs. TriNet both offer a strong set of features and functionality including Human Resources (HR) Features, Talent Management , Workforce Optimization, Learning Management System (LMS) Features, Course Management, Payroll Features, Attendance Management, Reporting & Analytics, Tax Management, Supported Tax Forms, Cash Flow Management, Expense Management, Clock-In/Clock-Out Options, Customizable Items, Report Management, Portal Types, Document Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Project Management Features, Conferencing Capabilities, Data Migration, Systems/Administrative, Sync/Refresh, Governance, Risk, & Compliance (GRC), Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service, Payment Options, Supported Devices/Hardware. In our feature comparison of Paychex Flex vs. TriNet, TriNet offers more of the most popular features and tools than Paychex Flex.

Paychex Flex vs. TriNet Best Pricing: TriNet

In our pricing comparison of Paychex Flex vs. TriNet, TriNet's pricing starts at N/A/month and is more affordable compared to TriNet's starting cost of N/A/month.

Paychex Flex vs. TriNet Best Usability: Paychex Flex

Our comparison of Paychex Flex vs. TriNet shows that Paychex Flex scores higher in usability for ease of use, meets requirements, quality of support, ease of admin. TriNet scores higher in , but Paychex Flex has the best scores overall for system usability.

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