Paychex Flex vs. Zoho People: Which is Best? - Wheelhouse

Paychex Flex vs. Zoho People: Which is Best?

Paychex Flex vs. Zoho People Best Overall: Paychex Flex

In our comparison of Paychex Flex vs. Zoho People, Paychex Flex is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Paychex Flex Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
8.4
Usability Score:
8.7
Company Size:All Sizes
Platforms:
Zoho People Quick Info
WH Score:
8.3
Pricing Score:
8.0
Feature Score:
7.7
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Paychex Flex Pricing
Paychex Go
$5
per employee / per month
Paychex Flex Select
Contact Us
Paychex Flex Enterprise
Contact Us
Zoho People Pricing
Free
Free
per user / per month
Essential HR
$1.25
per user / per month
Professional
$2
per user / per month
Premium
$3
per user / per month
Enterprise
$4.5
per user / per month
People Plus
$9
per user / per month

Features

Paychex Flex Features
  • Paystubs
  • Pay Runs
  • 401K Administration
  • Unemployment Claims Management
  • Garnishments
  • Timesheets
  • Time Off Management
  • Shift Management
  • Tax Calculation & Filing
  • Flexible Spending Accounts (FSAs)
  • Health Savings Accounts (HSAs)
  • W-2
  • 1099
  • Virtual Classroom
  • Learning Paths
Zoho People Features
  • Paystubs
  • Pay Runs
  • 401K Administration
  • Unemployment Claims Management
  • Garnishments
  • Timesheets
  • Time Off Management
  • Shift Management
  • Tax Calculation & Filing
  • Flexible Spending Accounts (FSAs)
  • Health Savings Accounts (HSAs)
  • W-2
  • 1099
  • Virtual Classroom
  • Learning Paths

Pros & Cons

Paychex Flex Pros & Cons
Pros
  • I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.
Cons
  • Errors in client service and tax filing.
Zoho People Pros & Cons
Pros
  • The employees can request time off, initiate performance, and communicate.
Cons
  • Zoho People's proper operation relies on a stable internet connection, which can be a limitation
  • While the software is generally good, it may not swiftly resolve issues
  • Users hope for future improvements from the developers
  • .

Reviews

Paychex Flex Reviews
Top Favorable Review
L
Lawrence
Reviewed on Jul 2, 2021

Although my experience with SurePayroll spans only two months, it seems like a suitable payroll solution for small businesses with only a few employees, once you work out the initial kinks.

I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.

Slow Setup and Inconsistent Support

Top Critical Review
M
Mark
Reviewed on Jul 2, 2021

For over 15 years, we had used Sure Payroll without any problems. Sadly, this is not the case since late last year. They’re now filing tax reports that are incorrect, changing tax statuses of staffs, failing to file in several cases. The response of the client service has become slow too.

Using the online software for payroll processing is simple.

Errors in client service and tax filing

Zoho People Reviews
Top Favorable Review
J
Joshua
Reviewed on Jul 2, 2021

The employees can request time off, initiate performance, and communicate.

The onboarding process is a bit difficult. DocuSign integration is required to upload ID documents.

Top Critical Review
C
Calvin
Reviewed on Jul 2, 2021

Zoho People is particularly beneficial for large companies with extensive workforces. It offers comprehensive solutions for various HR tasks and is recommended for companies of all sizes.

Zoho People's interface boasts an appealing, colorful, and fun design. It creates an engaging user experience. The logging mechanism is user-friendly and provides timely feedback. It simplifies the tracking of various activities, making it easy to manage tasks and time. Zoho People streamlines data management by preventing duplicate employee numbers and allowing the upload of various employee data, including personal information, compensation, benefits, performance, learning courses, and exit details.

Zoho People's proper operation relies on a stable internet connection, which can be a limitation. While the software is generally good, it may not swiftly resolve issues. Users hope for future improvements from the developers.

Alternatives

Paychex Flex Alternatives
Zoho People Alternatives
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Paychex Flex vs. Zoho People: Detailed Comparison

Paychex Flex vs. Zoho People Top Ratings & Reviews: Zoho People

In our rating and review comparison of Paychex Flex vs. Zoho People, Zoho People has 29 user reviews and Paychex Flex has 12. The average star rating for Zoho People is 4.24 while Paychex Flex has an average rating of 3.66. Zoho People has more positive reviews than Paychex Flex. Comparing Paychex Flex vs. Zoho People reviews, Zoho People has stronger overall reviews.

Paychex Flex vs. Zoho People Best Features & Functionality: Paychex Flex

Paychex Flex vs. Zoho People both offer a strong set of features and functionality including Payroll Features, Attendance Management, Tax Management, Supported Tax Forms, Learning Management System (LMS) Features, Course Management, Human Resources (HR) Features, Talent Management , Reporting & Analytics, Collaboration Tools, Workforce Optimization, Cash Flow Management, Payment Options, Clock-In/Clock-Out Options, Portal Types, Appointments/Scheduling, Customizable Items, Identity and Access Management (IAM), Third-Party Integrations, Document Management, Compliance Accreditations, Accounting Features, After-Sales Service, Project Management Features, Drag-and-Drop Builders/Designers. In our feature comparison of Paychex Flex vs. Zoho People, Paychex Flex offers more of the most popular features and tools than Zoho People.

Paychex Flex vs. Zoho People Best Pricing: Zoho People

In our pricing comparison of Paychex Flex vs. Zoho People, Zoho People's pricing starts at Free/month and is more affordable compared to Zoho People's starting cost of Free/month.

Paychex Flex vs. Zoho People Best Usability: Paychex Flex

Our comparison of Paychex Flex vs. Zoho People shows that Paychex Flex scores higher in usability for ease of use, meets requirements, quality of support, ease of admin. Zoho People scores higher in setup & support, but Paychex Flex has the best scores overall for system usability.

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