OneLogin vs. ServiceNow: Which is Best? - Wheelhouse

OneLogin vs. ServiceNow: Which is Best?

OneLogin vs. ServiceNow Best Overall: ServiceNow

In our comparison of OneLogin vs. ServiceNow, ServiceNow is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

OneLogin Quick Info
WH Score:
8.3
Pricing Score:
8.1
Feature Score:
7.9
Usability Score:
7.6
Company Size:All Sizes
Platforms:
ServiceNow Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

OneLogin Pricing
OneLogin Advanced
$4
per user / per month
OneLogin Professional
$8
per user / per month
ServiceNow Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

OneLogin Features
  • Endpoint Detection and Response (EDR)
  • Encryption
  • Threat Hunting
  • Incident Response & Remediation
  • Security Information and Event Management (SIEM)
  • User Provisioning/Deprovisioning
  • Identity Lifecycle Management
  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • Passwordless Authentication
  • Biometric Authentication
  • ID-Based Authentication
  • Voice-Based Authentication
  • SMS Authentication
ServiceNow Features
  • Endpoint Detection and Response (EDR)
  • Encryption
  • Threat Hunting
  • Incident Response & Remediation
  • Security Information and Event Management (SIEM)
  • User Provisioning/Deprovisioning
  • Identity Lifecycle Management
  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • Passwordless Authentication
  • Biometric Authentication
  • ID-Based Authentication
  • Voice-Based Authentication
  • SMS Authentication

Pros & Cons

OneLogin Pros & Cons
Pros
  • Ability to streamline access to a suite of internal tools
  • The integration with Slack is impressive
  • .
Cons
  • The mobile app is disappointing
  • It is difficult to switch between tasks
  • Even though the OneLogin app is for the mobile, it will not take the user to a mobile-friendly version of the program.
ServiceNow Pros & Cons
Pros
  • Saves time, easy to use and comprehensive features.
Cons
  • One downside is that it requires some time to understand and become proficient in using the tool
  • There is a learning curve involved in fully utilizing its features and functionalities.

Reviews

OneLogin Reviews
Top Favorable Review
A
Alexandra
Reviewed on Jul 2, 2021

OneLogin has undoubtedly enhanced our organization's security posture, but there are moments when the tradeoff between security and convenience can feel like a bit of a hurdle to overcome.

Ability to streamline access to a suite of internal tools. The integration with Slack is impressive.

Reminder to always remember your password, as there's little room for shortcuts.

Top Critical Review
M
Mae
Reviewed on Jul 2, 2021

We use OneLogin as a portal to many of our different company platforms.

OneLogin is very convenient as we can avoid logging into many programs while working. Its the dashboard is so designed that you can see all the accounts that you use. But you can also view the accounts of the entire company.

The mobile app is disappointing. It is difficult to switch between tasks. Even though the OneLogin app is for the mobile, it will not take the user to a mobile-friendly version of the program.

ServiceNow Reviews
Top Favorable Review
S
Sebastian
Reviewed on Jul 2, 2021

The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

Saves time, easy to use

and comprehensive features

Could be more customizable

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

Alternatives

OneLogin Alternatives
ServiceNow Alternatives
8.6
8.3
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OneLogin vs. ServiceNow: Detailed Comparison

OneLogin vs. ServiceNow Top Ratings & Reviews: OneLogin

In our rating and review comparison of OneLogin vs. ServiceNow, OneLogin has 32 user reviews and ServiceNow has 16. The average star rating for OneLogin is 4.59 while ServiceNow has an average rating of 4.31. OneLogin has more positive reviews than ServiceNow. Comparing OneLogin vs. ServiceNow reviews, OneLogin has stronger overall reviews.

OneLogin vs. ServiceNow Best Features & Functionality: ServiceNow

OneLogin vs. ServiceNow both offer a strong set of features and functionality including Cybersecurity Features, Cybersecurity Protection Types, Reporting & Analytics, Governance, Risk, & Compliance (GRC), Collaboration Tools, Systems/Administrative, Supported Technologies, After-Sales Service. In our feature comparison of OneLogin vs. ServiceNow, ServiceNow offers more of the most popular features and tools than OneLogin.

OneLogin vs. ServiceNow Best Pricing: ServiceNow

In our pricing comparison of OneLogin vs. ServiceNow, ServiceNow's pricing starts at N/A/month and is more affordable compared to ServiceNow's starting cost of N/A/month.

OneLogin vs. ServiceNow Best Usability: ServiceNow

Our comparison of OneLogin vs. ServiceNow shows that ServiceNow scores higher in usability for ease of use, meets requirements, learning curve. OneLogin scores higher in setup & support, quality of support, ease of admin, but ServiceNow has the best scores overall for system usability.

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