Nextiva vs. VoltDelta: Which is Best? - Wheelhouse

Nextiva vs. VoltDelta: Which is Best?

Nextiva vs. VoltDelta Best Overall: Nextiva

In our comparison of Nextiva vs. VoltDelta, Nextiva is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Nextiva Quick Info
WH Score:
8.3
Pricing Score:
8.1
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:
VoltDelta Quick Info
WH Score:
4.9
Pricing Score:
5.7
Feature Score:
5.6
Usability Score:
4.7
Company Size:Small Business
Platforms:

Pricing

Nextiva Pricing
Essential
$17.95
per user / per month
Professional
$21.95
per user / per month
Enterprise
$31.95
per user / per month
VoltDelta Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Nextiva Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Phone Rentals
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
VoltDelta Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Phone Rentals
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Nextiva Pros & Cons
Pros
  • The desk phones are easy to register and the client support is really good
  • It is a relatively inexpensive solution considering the reliability of the communication network, the level of service provision, and the terms offered for service utilization.
Cons
  • Despite being dissatisfied with the prices, breaking free required persistent efforts, numerous calls, and the involvement of a manager who didn't initially follow through
  • The experience of leaving Nextiva was far from smooth, emphasizing caution for potential customers.
VoltDelta Pros & Cons
Pros
    Cons

      Reviews

      Nextiva Reviews
      Top Favorable Review
      C
      Chad
      Reviewed on Jul 2, 2021

      I had to give up some functionality to switch to this service from another big service provider, but the saving on the cost was well worth it. Overall, the key functionality works well, there are some issues, and the client support is excellent, so it is definitely a good and practical solution for us.

      The desk phones are easy to register and the client support is really good. It is a relatively inexpensive solution considering the reliability of the communication network, the level of service provision, and the terms offered for service utilization.

      There are issues with the software. For example, the text messages may arrive multiple times or many all together. Additionally, texts with pictures cannot be sent. Likewise, the contact synchronization process does not go smoothly and requires lots of added work to edit the contacts after syncing.

      Top Critical Review
      A
      Allen
      Reviewed on Jul 2, 2021

      While technical support was responsive, the same cannot be said for customer support when it came to billing or contract issues. Exiting the contract was a cumbersome process as Nextiva failed to honor their end of the agreement.

      Their phones arrived preset and the onboarding process was remarkably streamlined. Technical support was prompt and effective whenever issues arose.

      Despite being dissatisfied with the prices, breaking free required persistent efforts, numerous calls, and the involvement of a manager who didn't initially follow through. The experience of leaving Nextiva was far from smooth, emphasizing caution for potential customers.

      VoltDelta Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Nextiva Alternatives
      VoltDelta Alternatives
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      Nextiva vs. VoltDelta: Detailed Comparison

      Nextiva vs. VoltDelta Top Ratings & Reviews: Nextiva

      In our rating and review comparison of Nextiva vs. VoltDelta, Nextiva has 66 user reviews and VoltDelta has 0. The average star rating for Nextiva is 4.34 while VoltDelta has an average rating of 0.0. Nextiva has more positive reviews than VoltDelta. Comparing Nextiva vs. VoltDelta reviews, Nextiva has stronger overall reviews.

      Nextiva vs. VoltDelta Best Features & Functionality: Nextiva

      Nextiva vs. VoltDelta both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Device Management, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Third-Party Integrations, Microsoft 365, Google Workspace, Systems/Administrative, Identity and Access Management (IAM), After-Sales Service, Supported Technologies. In our feature comparison of Nextiva vs. VoltDelta, Nextiva offers more of the most popular features and tools than VoltDelta.

      Nextiva vs. VoltDelta Best Pricing: VoltDelta

      In our pricing comparison of Nextiva vs. VoltDelta, VoltDelta's pricing starts at N/A/month and is more affordable compared to VoltDelta's starting cost of N/A/month.

      Nextiva vs. VoltDelta Best Usability: Nextiva

      Our comparison of Nextiva vs. VoltDelta shows that Nextiva scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. VoltDelta scores higher in , but Nextiva has the best scores overall for system usability.

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