Keap vs. Pega Platform: Which is Best? - Wheelhouse

Keap vs. Pega Platform: Which is Best?

Keap vs. Pega Platform Best Overall: Pega Platform

In our comparison of Keap vs. Pega Platform, Pega Platform is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Keap Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Pega Platform Quick Info
WH Score:
8.8
Pricing Score:
8.4
Feature Score:
8.4
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Keap Pricing
Pro
$129
per month
Max
$199
per month
Pega Platform Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Keap Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Skills-Based Routing
  • Marketing Analytics
  • Service Analytics
  • ROI Reports
  • A/B Testing
  • Dashboard
  • Lead Scoring
  • Language Detection
  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Robotic Process Automation (RPA)
  • Chat/IM
Pega Platform Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Skills-Based Routing
  • Marketing Analytics
  • Service Analytics
  • ROI Reports
  • A/B Testing
  • Dashboard
  • Lead Scoring
  • Language Detection
  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Robotic Process Automation (RPA)
  • Chat/IM

Pros & Cons

Keap Pros & Cons
Pros
  • Simple and spontaneous in use
  • Learning and navigation are super easy
  • Offering a number of tools to search, organize and evaluate the information in just a wink of an eye
  • It can automate purchasing, emails campaigns and tracking of clients
  • It saves us a lot of time and energy.
Cons
  • It has a steep learning curve
  • The interface seems clunky
  • Hope to get these corrected in the next update.
Pega Platform Pros & Cons
Pros
  • PEGA is an amazing software that excels in rapidly constructing complex business solutions
  • Its versatility extends to seamlessly transitioning these solutions into various applications, including Chatbots, leveraging cutting-edge technologies like AI.
Cons
  • The user interface could be more intuitive, and customization options are somewhat limited
  • Additionally, the cost of implementation and maintenance is on the higher side
  • It's worth noting that Pega's support service could benefit from some refinement.

Reviews

Keap Reviews
Top Favorable Review
J
Joe
Reviewed on Jul 2, 2021

Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.

Limited sorting and organizing of clients' information.

Top Critical Review
D
Diane
Reviewed on Jul 2, 2021

Overall, love the software. Can't imagine working without it.

I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.

It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.

Pega Platform Reviews
Top Favorable Review
M
Marian
Reviewed on Jul 2, 2021

The primary objective is to streamline and optimize U.S. healthcare provider support, reducing both time and human efforts. PEGA has been instrumental in deploying Chatbots for enhanced customer experiences. The integration of Sortspoke further enhances document management.

PEGA is an amazing software that excels in rapidly constructing complex business solutions. Its versatility extends to seamlessly transitioning these solutions into various applications, including Chatbots, leveraging cutting-edge technologies like AI.

In instances where development hurdles arise, waiting for solutions from the PEGA team can extend over several weeks.

Top Critical Review
C
Chelsea
Reviewed on Jul 2, 2021

Pega has the potential to address a wide range of business use cases effectively. However, it requires careful consideration to determine where it best fits within your operations.

Impressive array of out-of-the-box features, from case flows to reporting, SLA management, and even integration capabilities with cloud applications like DocuSign and AWS services.

The user interface could be more intuitive, and customization options are somewhat limited. Additionally, the cost of implementation and maintenance is on the higher side. It's worth noting that Pega's support service could benefit from some refinement.

Alternatives

Keap Alternatives
8.8
Pega Platform Alternatives
8.8
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Keap vs. Pega Platform: Detailed Comparison

Keap vs. Pega Platform Top Ratings & Reviews: Keap

In our rating and review comparison of Keap vs. Pega Platform, Keap has 58 user reviews and Pega Platform has 23. The average star rating for Keap is 4.29 while Pega Platform has an average rating of 3.82. Keap has more positive reviews than Pega Platform. Comparing Keap vs. Pega Platform reviews, Keap has stronger overall reviews.

Keap vs. Pega Platform Best Features & Functionality: Pega Platform

Keap vs. Pega Platform both offer a strong set of features and functionality including Supported Channels, Call Routing Types, Language & Speech, Integration Options, Supported Technologies, After-Sales Service. In our feature comparison of Keap vs. Pega Platform, Pega Platform offers more of the most popular features and tools than Keap.

Keap vs. Pega Platform Best Pricing: Pega Platform

In our pricing comparison of Keap vs. Pega Platform, Pega Platform's pricing starts at N/A/month and is more affordable compared to Pega Platform's starting cost of N/A/month.

Keap vs. Pega Platform Best Usability: Pega Platform

Our comparison of Keap vs. Pega Platform shows that Pega Platform scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. Keap scores higher in ease of admin, but Pega Platform has the best scores overall for system usability.

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