In our comparison of Jira vs. Smartsheet, Smartsheet is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
JIRA is great for bug tracking, managing hours, and sprints in a user-friendly way
I think it would be beneficial to have an email notification option when a task is assigned or changed for a user
Smartsheet has helped us get through most of the business challenges that we came across. It’s a great program equipped with advanced features to make countless complicated tasks a whole lot easier. Responsive customer service is also a great plus!
Smartsheet is based in the cloud, which makes it very easy to access. It is also packed with a lot of features and offers a quick implementation process. My favourite though is its ability to simplify complicated tasks. These things make the program a worthy investment.
My biggest issue with the program is that it is so hard to make backups. The system lacks an automatic backup feature that would have made the entire process a lot easier. I wish they can add this feature someday.
A really helpful tool to manage our internal approvals. To track the status, complete cross border approvals, reduce manual work, minimize the time, and manage a huge volume of approvals by the stakeholders is amazing.
It is a web-based program that can be accessed from anywhere in the world. Both versions work in the best manner. It offers various options like assigning to different users, obtaining their comments, attaching supporting documents, printing the ticket, reports, and dashboards which can be customized by the users, option to download, link the ticket with other tickets, etc. We can create various workflows as per the requirements of the users. The email alerts, reminder emails, option to close the ticket, clone the ticket, revoke the ticket, customizing the reports and dashboards is great.
The graphical reports can’t be generated easily. The note which is created allows only text inputs. It does not allow for the creation of a table or column. The ticket can not be generated from the reports automatically. Also, it takes so much time for loading the contents.
Our team works remotely and many of the times different workers from different places are working on the same document. SmartSheet makes delegation and tracking of tasks easier. Anyone from anywhere can go to check our resource allocation and budget. Changes can also be observed by the whole team. Its ability to track real-time workflow is awesome. Highly recommended!
I can now manage my resources, cost and time by using SmartSheet. It helps us a lot with difficult projects in tracking timeline through Gantt charts, establish critical paths, manage team resources, analyze budget and costs, sharing through OneDrive, Skype and even the app. Intuitive, flexible, user-friendly and uncomplicated app. Formatting is easy as it works like a spreadsheet. 30 days trial period allows us to test it before purchasing it.
Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday. Autosave should also be improved. Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.
JIRA is great for bug tracking, managing hours, and sprints in a user-friendly way
I think it would be beneficial to have an email notification option when a task is assigned or changed for a user
A really helpful tool to manage our internal approvals. To track the status, complete cross border approvals, reduce manual work, minimize the time, and manage a huge volume of approvals by the stakeholders is amazing.
It is a web-based program that can be accessed from anywhere in the world. Both versions work in the best manner. It offers various options like assigning to different users, obtaining their comments, attaching supporting documents, printing the ticket, reports, and dashboards which can be customized by the users, option to download, link the ticket with other tickets, etc. We can create various workflows as per the requirements of the users. The email alerts, reminder emails, option to close the ticket, clone the ticket, revoke the ticket, customizing the reports and dashboards is great.
The graphical reports can’t be generated easily. The note which is created allows only text inputs. It does not allow for the creation of a table or column. The ticket can not be generated from the reports automatically. Also, it takes so much time for loading the contents.
Smartsheet has helped us get through most of the business challenges that we came across. It’s a great program equipped with advanced features to make countless complicated tasks a whole lot easier. Responsive customer service is also a great plus!
Smartsheet is based in the cloud, which makes it very easy to access. It is also packed with a lot of features and offers a quick implementation process. My favourite though is its ability to simplify complicated tasks. These things make the program a worthy investment.
My biggest issue with the program is that it is so hard to make backups. The system lacks an automatic backup feature that would have made the entire process a lot easier. I wish they can add this feature someday.
Our team works remotely and many of the times different workers from different places are working on the same document. SmartSheet makes delegation and tracking of tasks easier. Anyone from anywhere can go to check our resource allocation and budget. Changes can also be observed by the whole team. Its ability to track real-time workflow is awesome. Highly recommended!
I can now manage my resources, cost and time by using SmartSheet. It helps us a lot with difficult projects in tracking timeline through Gantt charts, establish critical paths, manage team resources, analyze budget and costs, sharing through OneDrive, Skype and even the app. Intuitive, flexible, user-friendly and uncomplicated app. Formatting is easy as it works like a spreadsheet. 30 days trial period allows us to test it before purchasing it.
Their maintenance timing is not aligned with our timings as we work from Sunday to Thursday. Autosave should also be improved. Development of a project is sometimes quite difficult and if a document is not saved properly, it can create a lot of problems.
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In our rating and review comparison of Jira vs. Smartsheet, Smartsheet has 102 user reviews and Jira has 148. The average star rating for Smartsheet is 4.56 while Jira has an average rating of 4.42. Smartsheet has more positive reviews than Jira. Comparing Jira vs. Smartsheet reviews, Smartsheet has stronger overall reviews.
Jira vs. Smartsheet both offer a strong set of features and functionality including Project Management Features, Task Management, Customizable Items, Collaboration Tools, Document Management, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Signature Management, Layout Types, Chart Types, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Data Management, Data Migration, After-Sales Service, Limits. In our feature comparison of Jira vs. Smartsheet, Smartsheet offers more of the most popular features and tools than Jira.
In our pricing comparison of Jira vs. Smartsheet, Smartsheet's pricing starts at Free/month and is more affordable compared to Smartsheet's starting cost of Free/month.
Our comparison of Jira vs. Smartsheet shows that Smartsheet scores higher in usability for learning curve, quality of support. Jira scores higher in ease of use, meets requirements, setup & support, ease of admin, but Smartsheet has the best scores overall for system usability.
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