Instore Pro vs. Sapaad: Which is Best? - Wheelhouse

Instore Pro vs. Sapaad: Which is Best?

Instore Pro vs. Sapaad Best Overall: Sapaad

In our comparison of Instore Pro vs. Sapaad, Sapaad is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Instore Pro Quick Info
WH Score:
8.2
Pricing Score:
7.8
Feature Score:
7.5
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Sapaad Quick Info
WH Score:
8.6
Pricing Score:
7.7
Feature Score:
7.9
Usability Score:
8.4
Company Size:All Sizes
Platforms:

Pricing

Instore Pro Pricing
Price Range
Contact Us

* Vendor does not share prices.

Sapaad Pricing
Sapaad Cloud POS & Restaurant Management System
$49.99
per month

Features

Instore Pro Features
  • Item Tracking & Traceability
  • Order/Delivery Management
  • Menu Management
  • Tip Management
  • Customer Profiling
  • Loyalty Program Management
  • Billing Model Management
  • Sales Analytics
  • Inventory Reports
  • SMS
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment
Sapaad Features
  • Item Tracking & Traceability
  • Order/Delivery Management
  • Menu Management
  • Tip Management
  • Customer Profiling
  • Loyalty Program Management
  • Billing Model Management
  • Sales Analytics
  • Inventory Reports
  • SMS
  • Social Media
  • Cash
  • Credit Cards
  • Debit Cards
  • Contactless Payment

Pros & Cons

Instore Pro Pros & Cons
Pros
  • Generating an item is extremely simple and you can dispatch it directly to the POS from any point after creating it.
Cons
  • Terrible client care, the system crashes often, etc.
Sapaad Pros & Cons
Pros
  • Nothing major other than the inventory program.
Cons
  • No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time.

Reviews

Instore Pro Reviews
Top Favorable Review
K
Kylie
Reviewed on Jul 2, 2021

The rewards are great and impressive.

Generating an item is extremely simple and you can dispatch it directly to the POS from any point after creating it.

Understanding this subpar inventory system is hard. The system fails to track what am looking for prompting me to guess my requirements.

Top Critical Review
D
Dario
Reviewed on Jul 2, 2021

Horrible experience.

None.

Terrible client care, the system crashes often, etc.

Sapaad Reviews
Top Favorable Review
K
Kristie
Reviewed on Jul 2, 2021

A full-service restaurant cannot yet use the Sapaad restaurant management system. The inventory program is the only saving grace, but it is at best average. The program contains a lot of bugs, like the inability to enter tips for walk-in orders, Tables couldn't be combined, Failing to design the dining room's floor plan, the kitchen is unaware of who called in the order because KDS does not publish the names of servers on tickets, there is no keycode for rapid entry or entering discounts, therefore servers must either have full access or log off and have the manager log in. Servers must log in using their email address and password.

Nothing major other than the inventory program

Unable to enter tips on walk-in orders, Unable to merge tables, Unable to make a floor layout for the dining room and KDS does not display server names on tickets.

Top Critical Review
M
Matthew
Reviewed on Jul 2, 2021

The POS system Sapaad is effective, although it has several drawbacks. The online ordering system is a useful tool, however there are certain things that could be done better, including adding more non-discountable items and expanding the available discounts. In order to gather additional information for promotions, the CRM system needs to be enhanced. Additionally, there is no training mode and insufficient date/time control in the reports. Overall, Sapaad is a fantastic alternative for restaurants, but before choosing it, establishments should be aware of its restrictions.

Third party integrations and online ordering system

No discounts, OTP isn't proper, no survey options, whatsapp sharing isn't there, footer section needs improvement and reports do not have control for data and time

Add to Compare

Instore Pro vs. Sapaad: Detailed Comparison

Instore Pro vs. Sapaad Top Ratings & Reviews: Sapaad

In our rating and review comparison of Instore Pro vs. Sapaad, Sapaad has 7 user reviews and Instore Pro has 18. The average star rating for Sapaad is 4.14 while Instore Pro has an average rating of 3.77. Sapaad has more positive reviews than Instore Pro. Comparing Instore Pro vs. Sapaad reviews, Sapaad has stronger overall reviews.

Instore Pro vs. Sapaad Best Features & Functionality: Sapaad

Instore Pro vs. Sapaad both offer a strong set of features and functionality including Store/Outlet Management, Inventory Management, Customer Relationship Management (CRM) Features, Supported Channels, Payment Options, Payment Partners, Device Management, Supported Devices/Hardware, Customizable Items, Collaboration Tools, Call Management & Administration, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Third-Party Integrations, After-Sales Service. In our feature comparison of Instore Pro vs. Sapaad, Sapaad offers more of the most popular features and tools than Instore Pro.

Instore Pro vs. Sapaad Best Pricing: Sapaad

In our pricing comparison of Instore Pro vs. Sapaad, Sapaad's pricing starts at $49.99/month and is more affordable compared to Sapaad's starting cost of $49.99/month.

Instore Pro vs. Sapaad Best Usability: Sapaad

Our comparison of Instore Pro vs. Sapaad shows that Sapaad scores higher in usability for ease of use, setup & support. Instore Pro scores higher in meets requirements, learning curve, quality of support, ease of admin, but Sapaad has the best scores overall for system usability.

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