Infor M3 vs. Zendesk Sell: Which is Best? - Wheelhouse

Infor M3 vs. Zendesk Sell: Which is Best?

Infor M3 vs. Zendesk Sell Best Overall: Infor M3

In our comparison of Infor M3 vs. Zendesk Sell, Infor M3 is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Infor M3 Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.1
Usability Score:
7.7
Company Size:All Sizes
Platforms:
Zendesk Sell Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.6
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Infor M3 Pricing
Price Range
Contact Us

* Vendor does not share prices.

Zendesk Sell Pricing
Sell Team
$20
per user / per month
Sell Growth
$49
per user / per month
Sell Professional
$99
per user / per month
Sell Enterprise
$150
per user / per month

Features

Infor M3 Features
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Research & Development (R&D)
  • Formula/Recipe Management
  • Assembly Management
  • Shop Floor Control
  • Pipeline Management
  • Subscription Management
  • Lead Enrichment Credits
  • Lead Prospecting Credits
  • Item Tracking & Traceability
  • Item Expiration Tracking
  • Procurement/Replenishment Optimization
Zendesk Sell Features
  • Manufacturing Resource Planning (MRP)
  • Material Requirement Planning (MRP)
  • Production Planning/Management
  • Product Lifecycle Management (PLM)
  • Research & Development (R&D)
  • Formula/Recipe Management
  • Assembly Management
  • Shop Floor Control
  • Pipeline Management
  • Subscription Management
  • Lead Enrichment Credits
  • Lead Prospecting Credits
  • Item Tracking & Traceability
  • Item Expiration Tracking
  • Procurement/Replenishment Optimization

Pros & Cons

Infor M3 Pros & Cons
Pros
  • Infor is a customizable platform that can map significant opportunities, target profitable prospects, and manage leads.
Cons
  • Multiple pop-up windows can be distracting and there is a slight learning curve.
Zendesk Sell Pros & Cons
Pros
  • With great API, you can add customized features
  • It provides a better understanding of the sales process.
Cons
  • It is a bit pricey
  • A few of the features need to be improved.

Reviews

Infor M3 Reviews
Top Favorable Review
H
Heidi
Reviewed on Jul 2, 2021

Infor is a customizable platform that can map significant opportunities, target profitable prospects, and manage leads.

It would be great if ERP is included in the package. The analytic visualization needs to be polished as well.

Top Critical Review
A
Arlene
Reviewed on Jul 2, 2021

This served as a great guide to assess the future of our supply chain functions. The user-friendly dashboards gives a great overview to make better decisions

User-friendly dashboards

Multiple pop-up windows can be distracting and there is a slight learning curve

Zendesk Sell Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Top Critical Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Alternatives

Infor M3 Alternatives
Zendesk Sell Alternatives
8.8
8.6
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Infor M3 vs. Zendesk Sell: Detailed Comparison

Infor M3 vs. Zendesk Sell Top Ratings & Reviews: Zendesk Sell

In our rating and review comparison of Infor M3 vs. Zendesk Sell, Zendesk Sell has 27 user reviews and Infor M3 has 31. The average star rating for Zendesk Sell is 4.48 while Infor M3 has an average rating of 3.80. Zendesk Sell has more positive reviews than Infor M3. Comparing Infor M3 vs. Zendesk Sell reviews, Zendesk Sell has stronger overall reviews.

Infor M3 vs. Zendesk Sell Best Features & Functionality: Infor M3

Infor M3 vs. Zendesk Sell both offer a strong set of features and functionality including Manufacturing/Production Management, Inventory Management, Cash Flow Management, Governance, Risk, & Compliance (GRC), Accounting Features, Asset Management, Shipping & Logistics, Project Management Features, Document Management, Collaboration Tools, Portal Types, Workflow Automation, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Reporting & Analytics, Report Management, Data Management, Data Migration, Systems/Administrative, Customizable Items, Integration Options, Third-Party Integrations, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service, Supported Technologies, Language & Speech. In our feature comparison of Infor M3 vs. Zendesk Sell, Infor M3 offers more of the most popular features and tools than Zendesk Sell.

Infor M3 vs. Zendesk Sell Best Pricing: Zendesk Sell

In our pricing comparison of Infor M3 vs. Zendesk Sell, Zendesk Sell's pricing starts at $20/month and is more affordable compared to Zendesk Sell's starting cost of $20/month.

Infor M3 vs. Zendesk Sell Best Usability: Zendesk Sell

Our comparison of Infor M3 vs. Zendesk Sell shows that Zendesk Sell scores higher in usability for ease of use, ease of admin. Infor M3 scores higher in meets requirements, learning curve, setup & support, quality of support, but Zendesk Sell has the best scores overall for system usability.

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