In our comparison of Gusto vs. Paychex Flex, Gusto is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Operating it is extremely simple, they have great client care, and its value for money is good.
Using it is simple, and the incorporations with other systems e.g. QB, TurboTax, etc. are numerous.
Small organizations find it quite pricey and client care response is slow.
Although my experience with SurePayroll spans only two months, it seems like a suitable payroll solution for small businesses with only a few employees, once you work out the initial kinks.
I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.
Slow Setup and Inconsistent Support
Simple entering of payroll, paying and monitoring. Payroll accounting is eased by collaboration with Xero and QB.
The interface is difficult to use at times
For over 15 years, we had used Sure Payroll without any problems. Sadly, this is not the case since late last year. They’re now filing tax reports that are incorrect, changing tax statuses of staffs, failing to file in several cases. The response of the client service has become slow too.
Using the online software for payroll processing is simple.
Errors in client service and tax filing
Operating it is extremely simple, they have great client care, and its value for money is good.
Using it is simple, and the incorporations with other systems e.g. QB, TurboTax, etc. are numerous.
Small organizations find it quite pricey and client care response is slow.
Simple entering of payroll, paying and monitoring. Payroll accounting is eased by collaboration with Xero and QB.
The interface is difficult to use at times
Although my experience with SurePayroll spans only two months, it seems like a suitable payroll solution for small businesses with only a few employees, once you work out the initial kinks.
I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.
Slow Setup and Inconsistent Support
For over 15 years, we had used Sure Payroll without any problems. Sadly, this is not the case since late last year. They’re now filing tax reports that are incorrect, changing tax statuses of staffs, failing to file in several cases. The response of the client service has become slow too.
Using the online software for payroll processing is simple.
Errors in client service and tax filing
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In our rating and review comparison of Gusto vs. Paychex Flex, Gusto has 87 user reviews and Paychex Flex has 12. The average star rating for Gusto is 4.52 while Paychex Flex has an average rating of 3.66. Gusto has more positive reviews than Paychex Flex. Comparing Gusto vs. Paychex Flex reviews, Gusto has stronger overall reviews.
Gusto vs. Paychex Flex both offer a strong set of features and functionality including Payroll Features, Attendance Management, Tax Management, Supported Tax Forms, Human Resources (HR) Features, Talent Management , Workforce Optimization, Reporting & Analytics, Cash Flow Management, Payment Options, Clock-In/Clock-Out Options, Portal Types, Collaboration Tools, Appointments/Scheduling, Customizable Items, Identity and Access Management (IAM), Third-Party Integrations, File Management, Compliance Accreditations, Accounting Features, After-Sales Service, Learning Management System (LMS) Features, Course Management, Project Management Features, Drag-and-Drop Builders/Designers. In our feature comparison of Gusto vs. Paychex Flex, Paychex Flex offers more of the most popular features and tools than Gusto.
In our pricing comparison of Gusto vs. Paychex Flex, Paychex Flex's pricing starts at $5/month and is more affordable compared to Gusto's starting cost of $6/month.
Our comparison of Gusto vs. Paychex Flex shows that Paychex Flex scores higher in usability for ease of use, ease of admin. Gusto scores higher in meets requirements, learning curve, setup & support, quality of support, but Paychex Flex has the best scores overall for system usability.
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