Grasshopper vs. Vonage: Which is Best? - Wheelhouse

Grasshopper vs. Vonage: Which is Best?

Grasshopper vs. Vonage Best Overall: Vonage

In our comparison of Grasshopper vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Grasshopper Quick Info
WH Score:
8.3
Pricing Score:
7.9
Feature Score:
7.5
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Grasshopper Pricing
Solo
Free
per phone number / per month
Partner
Free
per phone number / per month
Small Business
Free
per phone number / per month
Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month

Features

Grasshopper Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Softphone
  • IP Fax
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
Vonage Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Softphone
  • IP Fax
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Grasshopper Pros & Cons
Pros
  • Simple to use, greetings and extension messages are customizable, and very resourceful and helpful service team who assist me to get new customers and offer the corporation a facelift.
Cons
  • None.
Vonage Pros & Cons
Pros
  • We’ve been using Vonage for 2 years are absolutely satisfied
  • The price and functionality are superb
  • An amazing, cost-effective, intuitive and efficient phone system.
Cons
  • Poor call quality at times.

Reviews

Grasshopper Reviews
Top Favorable Review
S
Sean
Reviewed on Jul 2, 2021

Simple to use, greetings and extension messages are customizable, and very resourceful and helpful service team who assist me to get new customers and offer the corporation a facelift.

Insufficient features in the web interface and Mac OS app, and you have to pay extra money for the e-fax

Top Critical Review
J
Jacqueline
Reviewed on Jul 2, 2021

Incredibly simple to use, ability to add extensions for my employees effortlessly, simple to access messages, and ability to obtain computer-generated phone numbers.

None

Vonage Reviews
Top Favorable Review
C
Courtney
Reviewed on Jul 2, 2021

Magnificent app, highly recommended.

We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

No issues so far. We love it!

Top Critical Review
S
Stacy
Reviewed on Jul 2, 2021

Regularly updates and has a nice layout.

Poor call quality at times

Alternatives

Grasshopper Alternatives
Vonage Alternatives
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Grasshopper vs. Vonage: Detailed Comparison

Grasshopper vs. Vonage Top Ratings & Reviews: Grasshopper

In our rating and review comparison of Grasshopper vs. Vonage, Grasshopper has 33 user reviews and Vonage has 70. The average star rating for Grasshopper is 4.39 while Vonage has an average rating of 4.38. Grasshopper has more positive reviews than Vonage. Comparing Grasshopper vs. Vonage reviews, Grasshopper has stronger overall reviews.

Grasshopper vs. Vonage Best Features & Functionality: Vonage

Grasshopper vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Customer Relationship Management (CRM) Features, Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service, Supported Technologies. In our feature comparison of Grasshopper vs. Vonage, Vonage offers more of the most popular features and tools than Grasshopper.

Grasshopper vs. Vonage Best Pricing: Vonage

In our pricing comparison of Grasshopper vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Vonage's starting cost of $14.99/month.

Grasshopper vs. Vonage Best Usability: Vonage

Our comparison of Grasshopper vs. Vonage shows that Vonage scores higher in usability for learning curve. Grasshopper scores higher in ease of use, meets requirements, setup & support, quality of support, ease of admin, but Vonage has the best scores overall for system usability.

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