In our comparison of Fusion Connect vs. GoToConnect, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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For our remote teams, FusionWorks UC One was a simple and efficient solution. The software offers all the capabilities you require and was simple to deploy. It easily combines with the Windows application, mobile app, and actual phone. For more installation and onboarding choices, I'd want to see a Windows app from the Microsoft store. Some settings can be a little challenging to locate.
Easy to deploy, feature rich, and smooth to use
No windows app in microsoft store
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
I used Fusion Private/Hybrid Cloud in a previous web application project to backup data to a different hosted environment. This solution is easy to learn and use, and it offers a variety of features, such as no IT infrastructure costs, reduced complexity, high scalability, and easy data archiving. However, it can be improved in some areas, such as security, infrastructure visibility, and cost-effectiveness.
Easy to use, user friendly and feature rich
Not secure enough, and not cost effective
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
For our remote teams, FusionWorks UC One was a simple and efficient solution. The software offers all the capabilities you require and was simple to deploy. It easily combines with the Windows application, mobile app, and actual phone. For more installation and onboarding choices, I'd want to see a Windows app from the Microsoft store. Some settings can be a little challenging to locate.
Easy to deploy, feature rich, and smooth to use
No windows app in microsoft store
I used Fusion Private/Hybrid Cloud in a previous web application project to backup data to a different hosted environment. This solution is easy to learn and use, and it offers a variety of features, such as no IT infrastructure costs, reduced complexity, high scalability, and easy data archiving. However, it can be improved in some areas, such as security, infrastructure visibility, and cost-effectiveness.
Easy to use, user friendly and feature rich
Not secure enough, and not cost effective
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
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In our rating and review comparison of Fusion Connect vs. GoToConnect, GoToConnect has 35 user reviews and Fusion Connect has 9. The average star rating for GoToConnect is 4.45 while Fusion Connect has an average rating of 4.33. GoToConnect has more positive reviews than Fusion Connect. Comparing Fusion Connect vs. GoToConnect reviews, GoToConnect has stronger overall reviews.
Fusion Connect vs. GoToConnect both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Drag-and-Drop Builders/Designers, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Fusion Connect vs. GoToConnect, GoToConnect offers more of the most popular features and tools than Fusion Connect.
In our pricing comparison of Fusion Connect vs. GoToConnect, GoToConnect's pricing starts at $27/month and is more affordable compared to GoToConnect's starting cost of $27/month.
Our comparison of Fusion Connect vs. GoToConnect shows that GoToConnect scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Fusion Connect scores higher in meets requirements, but GoToConnect has the best scores overall for system usability.
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