Freshsales vs. Keap: Which is Best? - Wheelhouse

Freshsales vs. Keap: Which is Best?

Freshsales vs. Keap Best Overall: Keap

In our comparison of Freshsales vs. Keap, Keap is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Freshsales Quick Info
WH Score:
8.0
Pricing Score:
7.5
Feature Score:
7.4
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Keap Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Freshsales Pricing
Free
Free
per user / per month
Growth
$15
per user / per month
Pro
$39
per user / per month
Enterprise
$69
per user / per month
Keap Pricing
Pro
$129
per month
Max
$199
per month

Features

Freshsales Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Lead Generation
  • Service Analytics
  • Forecasting
  • Audit Trail
  • Dashboard
  • Bot Analytics
  • Lead Scoring
  • Voice
  • Chat/IM
  • Email
Keap Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Lead Generation
  • Service Analytics
  • Forecasting
  • Audit Trail
  • Dashboard
  • Bot Analytics
  • Lead Scoring
  • Voice
  • Chat/IM
  • Email

Pros & Cons

Freshsales Pros & Cons
Pros
  • It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.
Cons
  • Perhaps they could offer even more monitors for free
  • .
Keap Pros & Cons
Pros
  • Simple and spontaneous in use
  • Learning and navigation are super easy
  • Offering a number of tools to search, organize and evaluate the information in just a wink of an eye
  • It can automate purchasing, emails campaigns and tracking of clients
  • It saves us a lot of time and energy.
Cons
  • It has a steep learning curve
  • The interface seems clunky
  • Hope to get these corrected in the next update.

Reviews

Freshsales Reviews
Top Favorable Review
S
Steven
Reviewed on Jul 2, 2021

FreshPing has become a tool for me in automatically monitoring my website. I'm particularly impressed with the comprehensive reports it provides, as well as its swift alert system for notifying me of any downtime.

It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.

I wish it offered even more detailed reports.

Top Critical Review
E
Erica
Reviewed on Jul 2, 2021

It's accessible even to those without prior experience, allowing for quick utilization.

The ease of use is truly remarkable.

Perhaps they could offer even more monitors for free.

Keap Reviews
Top Favorable Review
J
Joe
Reviewed on Jul 2, 2021

Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.

Limited sorting and organizing of clients' information.

Top Critical Review
D
Diane
Reviewed on Jul 2, 2021

Overall, love the software. Can't imagine working without it.

I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.

It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.

Alternatives

Freshsales Alternatives
8.8
Keap Alternatives
8.8
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Freshsales vs. Keap: Detailed Comparison

Freshsales vs. Keap Top Ratings & Reviews: Freshsales

In our rating and review comparison of Freshsales vs. Keap, Freshsales has 11 user reviews and Keap has 58. The average star rating for Freshsales is 4.45 while Keap has an average rating of 4.29. Freshsales has more positive reviews than Keap. Comparing Freshsales vs. Keap reviews, Freshsales has stronger overall reviews.

Freshsales vs. Keap Best Features & Functionality: Keap

Freshsales vs. Keap both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Lead Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Freshsales vs. Keap, Keap offers more of the most popular features and tools than Freshsales.

Freshsales vs. Keap Best Pricing: Keap

In our pricing comparison of Freshsales vs. Keap, Keap's pricing starts at $129/month and is more affordable compared to Keap's starting cost of $129/month.

Freshsales vs. Keap Best Usability: Keap

Our comparison of Freshsales vs. Keap shows that Keap scores higher in usability for learning curve, setup & support, quality of support. Freshsales scores higher in ease of use, meets requirements, ease of admin, but Keap has the best scores overall for system usability.

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