FortiVoice vs. RingEX: Which is Best? - Wheelhouse

FortiVoice vs. RingEX: Which is Best?

FortiVoice vs. RingEX Best Overall: RingEX

In our comparison of FortiVoice vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

FortiVoice Quick Info
WH Score:
8.0
Pricing Score:
7.3
Feature Score:
7.4
Usability Score:
8.2
Company Size:Mid Market, Large Market
Platforms:
RingEX Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

FortiVoice Pricing
Price Range
Contact Us

* Vendor does not share prices.

RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

FortiVoice Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • SIP Trunking
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • SIP Trunking
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

FortiVoice Pros & Cons
Pros
  • Easy to use and call forwarding.
Cons
  • There are other tools available in the market that offer similar security features.
RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.

Reviews

FortiVoice Reviews
Top Favorable Review
M
Mary
Reviewed on Jul 2, 2021

I have had a positive experience using the application. It is easy to use, both at work and at home, and I can forward calls to my cell phone without any problems.

Easy to use and call forwarding

Customer support wasn't responsive once

Top Critical Review
G
Geraldine
Reviewed on Jul 2, 2021

The tool provides secure communication and helps prevent unauthorized access.

There are other tools available in the market that offer similar security features.

RingEX Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

No complaints so far. RingCentral has been nothing short of amazing.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

Alternatives

FortiVoice Alternatives
RingEX Alternatives
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FortiVoice vs. RingEX: Detailed Comparison

FortiVoice vs. RingEX Top Ratings & Reviews: FortiVoice

In our rating and review comparison of FortiVoice vs. RingEX, FortiVoice has 5 user reviews and RingEX has 46. The average star rating for FortiVoice is 4.8 while RingEX has an average rating of 4.19. FortiVoice has more positive reviews than RingEX. Comparing FortiVoice vs. RingEX reviews, FortiVoice has stronger overall reviews.

FortiVoice vs. RingEX Best Features & Functionality: RingEX

FortiVoice vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Enhancements & Personalization, Collaboration Tools, Language & Speech, Document Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of FortiVoice vs. RingEX, RingEX offers more of the most popular features and tools than FortiVoice.

FortiVoice vs. RingEX Best Pricing: RingEX

In our pricing comparison of FortiVoice vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to RingEX's starting cost of $20/month.

FortiVoice vs. RingEX Best Usability: FortiVoice

Our comparison of FortiVoice vs. RingEX shows that FortiVoice scores higher in usability for ease of use, meets requirements. RingEX scores higher in learning curve, setup & support, quality of support, ease of admin, but FortiVoice has the best scores overall for system usability.

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