In our comparison of FluentStream VoIP vs. GoToConnect, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Our experience with Fluentstream was initially good, but it progressively became less satisfactory and ultimately very disappointing. The company we contracted with in 2015 is not the same anymore.
I do not have any positive points to mention.
Fluentstream was a VOIP service that initially worked well. However, over the past year, their service for technical problems, particularly with the call forwarding feature, was poor.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
In general, my experience with Fluentstream has been world-class and amazing, starting from the sales process, onboarding, and daily use.
The software provided by Fluentstream is fairly straightforward, similar to most VOIP systems. While it may not have the flashy features of Vonage, RingCentral, or 8x8, it offers great cost-effectiveness, and the customer support team has been amazing throughout the selection, implementation, and ongoing use processes.
As for drawbacks, there isn't much to mention. Some features may be slightly harder to find compared to larger systems, mainly because Fluentstream is a newer vendor. However, they are constantly upgrading and improving the system to make it easier to use.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
Our experience with Fluentstream was initially good, but it progressively became less satisfactory and ultimately very disappointing. The company we contracted with in 2015 is not the same anymore.
I do not have any positive points to mention.
Fluentstream was a VOIP service that initially worked well. However, over the past year, their service for technical problems, particularly with the call forwarding feature, was poor.
In general, my experience with Fluentstream has been world-class and amazing, starting from the sales process, onboarding, and daily use.
The software provided by Fluentstream is fairly straightforward, similar to most VOIP systems. While it may not have the flashy features of Vonage, RingCentral, or 8x8, it offers great cost-effectiveness, and the customer support team has been amazing throughout the selection, implementation, and ongoing use processes.
As for drawbacks, there isn't much to mention. Some features may be slightly harder to find compared to larger systems, mainly because Fluentstream is a newer vendor. However, they are constantly upgrading and improving the system to make it easier to use.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
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In our rating and review comparison of FluentStream VoIP vs. GoToConnect, GoToConnect has 35 user reviews and FluentStream VoIP has 10. The average star rating for GoToConnect is 4.45 while FluentStream VoIP has an average rating of 4.4. GoToConnect has more positive reviews than FluentStream VoIP. Comparing FluentStream VoIP vs. GoToConnect reviews, GoToConnect has stronger overall reviews.
FluentStream VoIP vs. GoToConnect both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Drag-and-Drop Builders/Designers, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of FluentStream VoIP vs. GoToConnect, GoToConnect offers more of the most popular features and tools than FluentStream VoIP.
In our pricing comparison of FluentStream VoIP vs. GoToConnect, GoToConnect's pricing starts at $27/month and is more affordable compared to GoToConnect's starting cost of $27/month.
Our comparison of FluentStream VoIP vs. GoToConnect shows that GoToConnect scores higher in usability for ease of use, learning curve, quality of support. FluentStream VoIP scores higher in meets requirements, steup & support, ease of admin, but GoToConnect has the best scores overall for system usability.
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