Dialpad vs. Vonage: Which is Best? - Wheelhouse

Dialpad vs. Vonage: Which is Best?

Dialpad vs. Vonage Best Overall: Vonage

In our comparison of Dialpad vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Dialpad Quick Info
WH Score:
8.0
Pricing Score:
7.6
Feature Score:
7.5
Usability Score:
7.2
Company Size:All Sizes
Platforms:
Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Dialpad Pricing
Standard
$15
per user / per month
Pro
$25
per user / per month
Enterprise
Contact Us
Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month

Features

Dialpad Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
Vonage Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

Dialpad Pros & Cons
Pros
  • Simple to use, feature rich and efficient.
Cons
  • Android UI is bad.
Vonage Pros & Cons
Pros
  • We’ve been using Vonage for 2 years are absolutely satisfied
  • The price and functionality are superb
  • An amazing, cost-effective, intuitive and efficient phone system.
Cons
  • Poor call quality at times.

Reviews

Dialpad Reviews
Top Favorable Review
B
Blanca
Reviewed on Jul 2, 2021

This all-in-one program is reliable, expert, and easy to use. Regardless of your level of technical proficiency, it can assist you with any task, so I heartily suggest it to everyone. It is an excellent tool for both personal and business use.

Simple to use, feature rich and efficient

None

Top Critical Review
J
Jeanne
Reviewed on Jul 2, 2021

Dialpad Talk is a Voice Intelligence (VI) calling tool that facilitates conversation tracking and understanding of various accents. The user interface for Android users is the only thing I would like to see enhanced.

Voice inetlligence and accurate

Android UI is bad

Vonage Reviews
Top Favorable Review
C
Courtney
Reviewed on Jul 2, 2021

Magnificent app, highly recommended.

We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

No issues so far. We love it!

Top Critical Review
S
Stacy
Reviewed on Jul 2, 2021

Regularly updates and has a nice layout.

Poor call quality at times

Alternatives

Dialpad Alternatives
Vonage Alternatives
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Dialpad vs. Vonage: Detailed Comparison

Dialpad vs. Vonage Top Ratings & Reviews: Vonage

In our rating and review comparison of Dialpad vs. Vonage, Vonage has 70 user reviews and Dialpad has 13. The average star rating for Vonage is 4.38 while Dialpad has an average rating of 3.84. Vonage has more positive reviews than Dialpad. Comparing Dialpad vs. Vonage reviews, Vonage has stronger overall reviews.

Dialpad vs. Vonage Best Features & Functionality: Vonage

Dialpad vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Customer Relationship Management (CRM) Features, Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service, Supported Technologies. In our feature comparison of Dialpad vs. Vonage, Vonage offers more of the most popular features and tools than Dialpad.

Dialpad vs. Vonage Best Pricing: Dialpad

In our pricing comparison of Dialpad vs. Vonage, Dialpad's pricing starts at $15/month and is more affordable compared to Vonage's starting cost of $14.99/month.

Dialpad vs. Vonage Best Usability: Vonage

Our comparison of Dialpad vs. Vonage shows that Vonage scores higher in usability for ease of use, learning curve, setup & support, quality of support. Dialpad scores higher in meets requirements, ease of admin, but Vonage has the best scores overall for system usability.

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